Medical Records Clerk with 2-year history processing medical records requests accurately, timely and efficiently while delivering highest quality product and customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations to complete work in compliance of these and other standards. Dependable Medical Records Specialist with experience in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Versatile Medical Customer Service Representative known for providing exceptional professional service and supporting complex medical cases. Meticulous recorder of sensitive personal data following appropriate security protocol. Supportive front-line staff with ability to prioritize and triage cases to filter caseload to available physicians.
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