medical offfice assistant resume example with 20+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Meticulous Data Entry with 27 years of experience in Office industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 27 years of related experience, diligent nature and expertise in electronic records management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of daily tasks and training . Motivated to learn, grow and excel.
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Dignity Health – Durango, CO,
As the Medical Office Assistant at Deaconess Care Group one my main job responsibility is working with the Hospitalists on keeping their credentialing, immunizations and licenses current in order for the Physician to practice at the hospital. At present, this is 83 physicians. This information is tracked and entered on Citrix. I handle multiple faxes daily from insurance companies, pharmacies and various departments within the hospital. I handle multiple phone calls daily from funeral homes requesting death certificate signatures, pharmacies, physicians and patients.
I handle multiple emails daily from other departments at Deaconess as well as pharmacy representatives wishing to schedule luncheons with the physicians.
I work daily with Microsoft word, Microsoft Office, Citrix, Qgenda, Excel and snipping tools.
I verify invoices sent in from outside Billing company and record information to be approved for payment.
I create new hiring folders and binders for interviews and new physicians.
- Built relationships with physicians to create steady referral pipeline.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Assisted with regulatory issues such as compliance.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Consulted with healthcare professionals on business decisions.
- Developed close working relationships with front office and back office staff.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Addressed and remedied all patient or team member issues.
Ymca Of Greater Cleveland – Avon, OH,
Checked patients in and checked patients out.
Made sure proper paperwork was filled out for each appointment.
Worked staff messages from the physicians and nurses in regards to patients needs.
Made appointments for patients.
Updated personal information as well as insurance information.
Answered phones calls where patients were verifying, changing or making an appointment .
Made radiology and lab appointments for patients.
Filed FMLA or short term disability paperwork for patients.
Worked on patient referrals to get them placed with a doctor and an appointment made.
Worked closely with a team of 6 other associates.
- Used Epic to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Received, recorded and filed medical payments by check, cash and credit card.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for 83-physician at medical facility, scheduling appointments and handling patient inquiries.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Raben Tire Company – City, STATE,
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created reports based on up-to-date data to inform business decisions.
- Verified data files prior to entry to maintain high data accuracy.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Entered data into Lotus 123 and Epic system according to formatting standards.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Completed data entry tasks with accuracy and efficiency.
- Identified data entry errors and reported to necessary departments.
- Gathered data from multiple sources and programs.
- Organized, sorted and checked input data against original documents.
- Located and corrected data entry errors and reported to management.
- Obtained scanned records and uploaded into database.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Added documents to file records and created new records to support filing needs.
- Sent completed entries for evaluation and final approval.
- Compiled information and input into AS400 database.
- Supported multiple departments with special projects.
St Vincent Day Care Center – City, STATE,
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Coordinated field trips for classes and wrote detailed itineraries for student safety.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Oversaw work of teaching team to optimize student education.
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Resume Overview
School Attended
- Central High School
Job Titles Held:
- Medical Offfice Assistant
- Medical Office Assistant
- Date Entry Specialist
- Lead Teacher
Degrees
- High School Diploma
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