medical file clerk resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Computer and Microsoft word environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.

Been a file clerk with over A year and it’s been a successful experience in Filing and Medical records. Recognized consistently for performance excellence and contributions to success in Allergy and asthma industry.

  • Excellent Communications skills
  • Organization and cleaning
  • Customer service/ Consulting
  • Computer equipment
  • Problem resolution
  • Positive learning process
  • Skill development
  • Attention to detail
  • Reporting skills
  • Productivity
  • Alphabetical order
  • Team building
  • Relationship development
Work History
09/2019 to 05/2020
Medical File Clerk University Of Tennessee Harriman, TN,
  • Answered phone calls and messages for 8 -physicians and 8 different medical facility and handling patient inquiries.
  • Keep health care providers informed by communicating availability or unavailability of the record.
  • Maintains quality results by following hospital standards.
  • Gathering patients information by collecting demographic information from a variety of sources.
  • Organized patient files and streamlined operations to improve efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Pulling and preparing chart for next day’s appointment.
  • Delivering mail for doctors and billing office.
  • Make new patients charts for future appointments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Kept detailed records of office inventories and placed a lot of orders for more supplies.
  • Followed up with staff and patients by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Worked with many patients to understand needs and provide Medical records services.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • File charts in alphabetical order.
  • Answering phones and listing to patients and coworkers needs.
  • Requesting medical records or receiving medical records from other medical facilities and insurances.
02/2018 to 09/2019
Repossession Agent Tri- City Recovery City, STATE,
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Take property out of debtor car once it gets repossessed.
  • Boxed And bagged each property carefully and put it in a large container with information attach to it.
  • Cleaned break rooms, including sinks, countertops, microwaves, coffee makers, refrigerator, tables, and chairs.
  • Supported repossession agent in operational improvements and resolution of property problems to deliver top-notch customer service.
  • Created communication strategies to meet client objectives.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
05/2017 to 12/2017
Ticket Sales Representative California Great America City, STATE,
  • Communicated with team members and management to obtain current information on venue attractions and related logistics.
  • Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Developed team communications and information for Morning meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Answering incoming calls to provide information about products, services, hours, and promotions.
  • Assisted customers by finding tickets, season passes, disable cars, and checking inventory for items at other locations such as guest services.
  • Received and processed cash and credit payments.
  • Consistently putting customers first by handing their needs with sense of urgency and compassion.
  • Answering customers questions, addressed problems and complaints .

06/2016 to 12/2016
Park Service’s California’s Great America City, STATE,
  • Reported safety, customer and staffing issues directly to supervision.
  • Organized and maintained accurate logs of the park supply inventory.
  • Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
  • Safely operated equipment such as vacuum cleaners, floor buffers, and different type of cleaning chemicals.
  • Assisted in training new employees in customer service, cleaning and sanitization procedures as part of new hire orientation.
  • Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
Expected in 05/2017 to to
High School Diploma :
Independence High School - San Jose, CA

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Resume Overview

School Attended

  • Independence High School

Job Titles Held:

  • Medical File Clerk
  • Repossession Agent
  • Ticket Sales Representative
  • Park Service’s


  • High School Diploma

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