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medical assistant tele medicine specialist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Worked as Medical Assistant and Tele-Medicine Specialist (CCM - Chronic Care Management), 5 years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, billing and posting. Efficiently records patient insurance information and cares of Rejected claims, Denied claims and No Response claims.
Very good at administrative support, technical problem solving and staff coordination. Has demonstrated excellence in team management and work organization.
Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Skills
  • MS Office
  • Practice Fusion, Kareo, OneTouch EMR, Connex, Availity, OneSource, HFS
  • Bilingual (Polish)
  • CPT and HCPCS coding
  • Billing and Posting
  • Team management
  • Relationship development
  • Problem resolution
  • Project organization
Education
Ashworth College Norcross, GA Expected in Medical Billing : Career Certificate - GPA :
Ashworth College Norcross, GA Expected in Medical Office Assistant: Administrative Procedure : Career Certificate - GPA :
BIR Training Center Chicago, IL Expected in Certified Medical Administrative Assistant : Medical Assisting - GPA :
BIR Training Center Chicago, IL Expected in Certified Phlebotomy Technician : Medical Assisting - GPA :
Poznan University of Technology Poznan, POLAND, Expected in Master of Science : Chemical Technology - GPA :
III Liceum Ogolnoksztalcace Im. Adama Mickiewicza Tarnow, POLAND, Expected in High School Diploma : - GPA :
Certifications
  • Medical Billing Specialist
  • Medical Office Assistant: Administrative Procedure
  • Certified Medical Administrative Assistant
  • Certified Phlebotomy Technician
Work History
Phoenix Home Care And Hospice - Medical Assistant/Tele-Medicine Specialist
Cabool, MO, 10/2015 - 04/2020
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Maintained detailed records of the phone calls by entering data and patient information into computer after phone calls.
  • Care of Rejected claims, Denied claims and No Response claims for Tele-Medicine patients.
  • Posting the payments from Medicare, Medicare Advantage Plans, secondary insurances for Tele-Medicine patients.
  • Checking patients' deductible and eligibility.
  • Printing and organize Superbills for Pediatric doctors (newborn sheets) and doing the Health Insurance Claim Submission - TPL for Medicaid patients.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients that are participating in CCM program, to reduce anxieties and increase patient cooperation.
  • Communicated clearly and effectively with patients to verify information, determine purpose of phone call and record medical history.
  • Educated patients over the phone by providing education about their chronic conditions and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collected histories, vitals and current complaints via patient interviews over the phone.
  • Collected and documented patient medical information such as blood pressure and weight after phone call.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sending the collection letters to patients with debts.
Phoenix Home Care And Hospice - Caregiver
Cameron, MO, 07/2010 - 04/2011
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books just for the family.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Phoenix Home Care And Hospice - Caregiver
Canton, MO, 08/2009 - 01/2010
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns for patient's kids.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Michael Donahue - Caregiver
City, STATE, 08/2008 - 06/2009
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books just for family.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Assisted consumers in their daily personal tasks including bathing and dressing.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Increased the patient's joy and well-being few times every day.

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Resume Overview

School Attended

  • Ashworth College
  • Ashworth College
  • BIR Training Center
  • BIR Training Center
  • Poznan University of Technology
  • III Liceum Ogolnoksztalcace Im. Adama Mickiewicza

Job Titles Held:

  • Medical Assistant/Tele-Medicine Specialist
  • Caregiver
  • Caregiver
  • Caregiver

Degrees

  • Medical Billing
  • Medical Office Assistant: Administrative Procedure
  • Certified Medical Administrative Assistant
  • Certified Phlebotomy Technician
  • Master of Science
  • High School Diploma

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