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Medical Assistant Surgical Scheduler Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care.

Skills
  • Understands medical procedures
  • HIPAA compliance
  • Insurance authorizations
  • Clerical support
  • Telephone management
  • Insurance pre-certifications
  • Leadership
  • Customer service skills
  • Self-Motivated
Experience
Medical Assistant/Surgical Scheduler, 03/2020 to Current
Bend Memorial Clinic Brooklyn, NY,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit...
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Organized patient medical records and worked with insurance company representatives to obtain authorization.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Worked with operating facilities to schedule procedures on behalf of the surgeons.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Distributed treatment and procedural information to patients.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
Medical Assistant, 2013 to 2015
Sollis Health Los Angeles, CA,
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Entered patient information into system, including insurance, demographics and health history.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Laboratory Assistant/Phlebotomist, 2009 to 2013
Capital Health Bordentown, NJ,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Labeled patient samples, double-checking all information for accuracy.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Used aseptic techniques to maintain specimen integrity.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Interviewed patients to verify test requisitions and patient identity.
  • Properly stored and transported specimens to prevent loss and delays.
Phlebotomist/Customer Service Representative, 2006 to 2009
Talecris Plasma Center City, STATE,
  • Perform plasma collection.
  • Operate the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
  • Oversee and ensure proper sanitation and cleaning of equipment and work area between donors.
  • Maintain accurate and thorough documentation of necessary records, including Donor Room Logs.
  • Report all unsafe situations or conditions to supervisor or lead phlebotomist.
  • Provide excellent customer service to all patients.
Education and Training
High School Diploma: , Expected in 2004
to
Shaw High School - Columbus, GA,
GPA:

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88Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Shaw High School
Job Titles Held:
  • Medical Assistant/Surgical Scheduler
  • Medical Assistant
  • Laboratory Assistant/Phlebotomist
  • Phlebotomist/Customer Service Representative
Degrees
  • High School Diploma

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