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medical assistant surgery coordinator resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Resourceful medical assistant / surgery scheduler with two and a half years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Can handle quick pace multi task work environment.

Dedicated and meticulous Office Admin with over 20 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.

Skills
  • Charting expertise
  • HIPAA compliance
  • Inventory and supply management
  • Understands medical procedures
  • Professional bedside manner
  • Documentation procedures expert
  • Venipuncture and phlebotomy
  • Wound care and irrigation
  • Valid Kentucky driver's license
  • Stocking supplies
  • Sterile technique
  • Using a scale
  • Patient-handling equipment
  • Calm and level-headed under duress
  • Phlebotomy
  • Quick problem solver
  • Conflict resolution abilities
  • Data entry
  • EKG set up and monitoring
  • Vital sign monitors
  • Team management and supervision
  • Specimens collection and processing
  • Clinical applications
  • General housekeeping ability
  • First aid
  • Reliable transportation
  • Medical terminology
  • Diagnostic procedures
  • Communicating with patient families
  • Customer Service
  • Human anatomy and physiology
  • Patient scheduling
  • Restocking lab supplies
  • Crutch fitting
  • Medical terminology knowledge
  • Certified in Basic Life Support (BLS)
  • Colostomy care familiarity
  • Computerized charting specialist
  • Acute and rehabilitative care
  • Staff Development and Precepting
  • Intake and discharge
  • Triaging patient concerns
  • Body mechanics knowledge
  • Able to lift 50 pounds
Experience
Medical Assistant/Surgery Coordinator, 10/2018 - Current
Aramark Corp. Lago Vista, TX,
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assisted back office patient processes to reduce customer wait time by approximately 10%.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Assessed, documented and monitored vital signs for more than 35 patients per day.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered rapid tests such as covid and flu to help clinical staff assess conditions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Completed basic physical assessments of injury and surgery post op patients to provide optimal care.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
Food Service Worker, 03/2014 - 10/2018
Sartorius Sted Bio Orlando, FL,
  • Stood for long hours, frequently reached and moved up to [Number] pounds.
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Maintained tools, equipment, and surfaces in clean, neat and working order.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Organized and prepared ingredients for batch cooking.
  • Utilized safe and efficient methods for operating equipment.
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Monitored use of condiments, utensils, and beverages and restocked as needed.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Tailored orders to address customer allergies and gluten concerns.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Oversaw register operations, counting purchases and accepting various forms of payment.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
  • Greeted guests with friendliness and professionalism.
Pro Service Cashier , 06/2011 - 01/2014
Home Depot City, STATE,
  • Handled customer complaints and concerns, escalating complex issues to direct supervisor for quick resolution.
  • Stocked convenience items to maintain product levels.
  • Operated cash register to accept various payments for selected merchandise and services.
  • Checked in vendors to verify deliveries with invoices.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Resolved issues with cash registers, card scanners and printers.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Customer Service Manager, 01/2004 - 01/2011
Walmart City, STATE,
  • Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
  • Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
  • Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
  • Automated contact management system to maintain efficient client organization.
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Limited customer inquiry delays by efficiently scheduling staff across [Number] shifts.
  • Exceeded team goals by implementing knowledge transfer processes to share best practices and improve sales initiatives.
Education and Training
Medical Assistant : Medical Assisting, Expected in 07/2018
-
Ross Medical Education Center - Bowling Green , KY
GPA:
Status -
High School Diploma: , Expected in 05/1996
-
Warren East High School - Bowling Green, KY
GPA:
Status -

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Resume Overview

School Attended

  • Ross Medical Education Center
  • Warren East High School

Job Titles Held:

  • Medical Assistant/Surgery Coordinator
  • Food Service Worker
  • Pro Service Cashier
  • Customer Service Manager

Degrees

  • Medical Assistant
  • High School Diploma

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