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medical assistant senior resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated and empathetic Case Management Assistant offering 15 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and strong partnership with HR Business Partners, external third parties, and Senior Leadership.

Skills
  • Time Management: I do well at balancing priorities and work projects
  • Communication Skills: I Lead two workers compensation meetings
  • Microsoft Office knowledgeable: (Word, Excel, PowerPoint, Publisher)
  • Represent Corporation in OSHA Recordability Board Meeting
  • Represent in weekly WC Meeting with third party Administrators
Experience
Medical Assistant-Senior, 08/2012 to Current
Allegheny Health NetworkStoneboro, PA,
  • Executed SMC Coordinator responsibilities for 4 years
  • Supporting human resources with PCII submissions and follow-up with return to work appointments
  • Liaise between injured workers and staff to organize treatment and after-care services.
  • Document plans, findings and results and submitted to employer adjusters.
  • Minimized work-relate injury lost time and business impact as well as rate of indemnity pay and collaborating with key stake holders including occupational medicine providers.
  • Managed 227 claims in 2020 helped the company stay below benchmark by comparing industry and state claim's
  • Managed 38% of the Medical Case Management Claims
  • Accurately processed data, validation and transmission for bi-weekly approval of authorized time away for payroll
  • Conducted onsite inspections and prepare for AAAHC accreditation
  • Served as subject matter expert for workers compensation documents and procedures
  • Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Medical Assistant, 06/2008 to 08/2012
Harbor CorporationBowling Green, OH,
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Educated patients about medications, procedures and physician's instructions.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Managed OSHA-mandated recordkeeping and accident analysis paperwork.
  • Worked effectively with multiple contractors at various sites providing safety training for employees.
  • Interviewed, oriented, trained and evaluated employees to optimize procedures from day one.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
Medical Assistant, 11/2006 to 02/2008
Harbor CorporationBryan, OH,
  • Qualified in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare in a high-volume facility.
  • Achieved both clinical and administrative duties in a medical office setting.
  • Completed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Arranged treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Requested scripts from doctors and verified insurance and coding.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education and Training
Bachelor of Science: Business Management Present, Expected in
National American University - Rapid City - Rapid City, SD,
GPA:
  • Dean's List Honoree
Associate of Applied Science: Health Information Technology, Expected in 10/2011
ITT Technical Institute - Albuquerque, NM,
GPA:
  • National Honors Society Member
: Medical Assistant , Expected in 08/2006
North West College - Pomona, CA,
GPA:

GPA: 4.0

Certifications
  • Maintain a U.S. DOE L Clearance
  • Basic Life Support (BLS) Certification
  • Current Occupational Hearing Conservationist Certification
  • Autoclave Certified

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Resume Overview

School Attended

  • National American University - Rapid City
  • ITT Technical Institute
  • North West College

Job Titles Held:

  • Medical Assistant-Senior
  • Medical Assistant
  • Medical Assistant

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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