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medical assistant phlebotomy technician resume example with 17+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Certified Medical Assistant/Phlebotomists with 16 years of experience in a fast - paced environment handling confidential paperwork, administering medication and providing quality patient care. Established record of reliability and creating positive rapport with patients, family and staff. Focused on empathetic, patient-focused care.

Skills
  • HIPAA compliance
  • Patient toileting
  • Proper sterilization techniques
  • ICD 10 coding
  • Excellent Venipuncture and phlebotomy
  • Professional bedside manner
  • Inventory and supply management
  • Patient skin and nail care
  • Eclinical & Truchart EMR system
  • Lab equipment setup
  • Pulmonary function tests (PFTs)
  • Stocking supplies
  • Preparing specimens and samples
  • Certified in Basic Life Support (BLS)
  • Patient scheduling
  • Communicating with patient families
  • Quick problem solver
  • Bilingual in Spanish
  • Electrocardiography (EKG)
  • Specimens collection and processing
  • Valid CA driver's license
Experience
09/2019 to Current Medical Assistant/Phlebotomy Technician CalOptima PACE | City, STATE,
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Used Truchart software for documentation.
  • Trained patients on how to properly operate medical equipment.
  • Sterilized medical equipment after each procedure.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Followed all principles of asepsis and infection control.
  • Scheduled appointments for patients via phone and in person.
  • Coordinated and executed proper medical waste disposal.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Troubleshot malfunctioning equipment and test systems.
  • Educated geriatric patients about medications, procedures and physician's instructions.
  • Cpt, HCPS,ICD 9 and 10 JCHO knowledge
02/2019 to 09/2020 Medical Assistant/Phlebotomy Technician Dr. Sean Nikravan | City, STATE,
  • Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.
  • Monitored patient stability by checking vital signs and weight.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Monitored patient hemodynamic status during procedures using electrocardiograms.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Completed clinical documentation in accordance with agency guidelines.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Trained patients on how to properly operate medical equipment.
  • Sterilized medical equipment after each procedure.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Followed all principles of asepsis and infection control.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Troubleshot malfunctioning equipment and test systems.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • EMR Eclinical Works software
  • Cpt, HCPS,ICD 9 and 10
04/2003 to 03/2018 Lead Medical Assistant/Phlebotomist Dr. John F. Lalonde | City, STATE, JCHOOSHAhemodynamicHCPSes (1540, tattoo removal and hair removal)
  • Assisted with cosmetic procedures (Botox, Derma fillers,OBAGI)
  • EKGsCptHCPSOSHAOBAGIJCHO
    Education and Training
    Expected in to to High School Diploma | Valley High School, Santa Ana, CA GPA:
    Expected in 04/2003 to to Medical Assistant | Medical Assisting Newbridge College- Santa Ana, CA, Santa Ana, CA, GPA:
    Expected in 10/2019 to to Certified Phlebotomists Technician | Phlebotomy Training Specialist, Santa Ana,CA, GPA:

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    Resume Overview

    School Attended

    • Valley High School
    • Newbridge College- Santa Ana, CA
    • Phlebotomy Training Specialist

    Job Titles Held:

    • Medical Assistant/Phlebotomy Technician
    • Medical Assistant/Phlebotomy Technician
    • Lead Medical Assistant/Phlebotomist

    Degrees

    • High School Diploma
    • Medical Assistant
    • Certified Phlebotomists Technician

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