Medical Assistant /Patient Service Representative Resume Example
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MEDICAL ASSISTANT /PATIENT SERVICE REPRESENTATIVE
Summary
Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Fluent in spanish
Skills
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Experience
07/2018 - CurrentMedical Assistant /Patient Service RepresentativeTouro | Kenner , LA
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Coordinated between patients and healthcare professionals to meet patient needs.
- Checked daily doctor schedules and verified insurance.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointment and procedures with eClinicalWorks
- Scheduled appointments for patients via phone and in person.
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Educated patients and families on treatments, procedures, medications, continuing care and community resources.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Communicated with patients by phone and via written correspondence.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Supervised both clinical and administrative duties in medical office setting, including medication inventory, cash audits, supply inventory and insurance verification.
07/2016 - 07/2018Medical AssistantTouro | Baton Rouge , LA
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
04/2013 - 03/2015Medical AssistantLone Star Circle Of Care | City , STATE
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared, reviewed and submitted patient statements to determine factual accuracy.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Identified operational improvements to drive efficiency and quality of care.
- Trained patients on how to properly operate medical equipment.
- Performed routine tests such as urine dip stick, pregnancy test and
- Sterilized medical equipment after each procedure.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Education and Training
05/2015High School Diploma
East View High School | City, State
East View High School | City, State
Some College (No Degree)
Austin Community College | City, State
Austin Community College | City, State
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Resume Strength
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Resume Overview
School Attended
- East View High School
- Austin Community College
Job Titles Held:
- Medical Assistant /Patient Service Representative
- Medical Assistant
Degrees
- 05/2015 High School Diploma
Some College (No Degree)
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