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Medical Assistant /Patient Service Representative Resume Example

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MEDICAL ASSISTANT /PATIENT SERVICE REPRESENTATIVE
Summary

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Fluent in spanish

Skills
  • Fluent in Spanish
  • Appointment confirmation
  • Patient interviewing skills
  • Medical filing
  • Routing lab results
  • Inventory management
  • Team management
Experience
07/2018 - CurrentMedical Assistant /Patient Service RepresentativeWellmed Medical Group | Georgetown, TX
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Checked daily doctor schedules and verified insurance.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scheduled patient appointment and procedures with eClinicalWorks
  • Scheduled appointments for patients via phone and in person.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Communicated with patients by phone and via written correspondence.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Supervised both clinical and administrative duties in medical office setting, including medication inventory, cash audits, supply inventory and insurance verification.
07/2016 - 07/2018Medical AssistantLone Star Circle of Care | Georgetown, TX
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
04/2013 - 03/2015Medical AssistantLone Star Circle of Care | Round Rock, TX
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Identified operational improvements to drive efficiency and quality of care.
  • Trained patients on how to properly operate medical equipment.
  • Performed routine tests such as urine dip stick, pregnancy test and
  • Sterilized medical equipment after each procedure.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Education and Training
05/2015High School Diploma
East View High School | Georgetown, TX
Some College (No Degree)
Austin Community College | Austin, TX
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Resume Overview

Companies Worked For:

  • Wellmed Medical Group
  • Lone Star Circle of Care

School Attended

  • East View High School
  • Austin Community College

Job Titles Held:

  • Medical Assistant /Patient Service Representative
  • Medical Assistant

Degrees

  • 05/2015 High School Diploma
    Some College (No Degree)

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