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medical assistant office assistant 40 hrs per week resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.

Skills
  • Appointment Scheduling
  • Insurance Verification
  • Multitasking and Organization
  • HIPAA Compliance
  • Written and Verbal Communication
  • Cleaning and Sanitizing
  • Computer Skills
  • Medical Software Applications
  • Attention to Detail
  • Patient Relations
  • Medical Report Preparation
  • Medical Recordkeeping
  • CPR Certified
  • Customer Service
  • Medical Charting
  • Verbal and Written Communication
  • Supply Ordering
  • Administering Medications
  • Advising Patents
  • Cleaning and Sterilizing
Experience
Medical Assistant/Office Assistant/40 Hrs Per Week, 04/2019 - Current
Palmetto Health Spartanburg, SC,
  • Performed initial response-screening following protocols under the direction of the supervising physician
  • Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures
  • Administered oral and parenteral medications and immunizations as directed by supervising the physicians
  • Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices
  • Recommended improvements that facilitated patient flow and reduced average wait time by [Number] minutes
  • Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification
  • Cleaned, prepared, and maintained examinations rooms and treatment areas
  • Answered the phone to provide information, schedule appointments and take down messages
  • Assisted with basic care such as removing sutures, giving injections and collecting tissue or blood samples
  • Prepared treatment rooms by cleaning and sterilizing surfaces and restocking supplies
  • Greeted and logged in patients to keep the office moving efficiently.
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Maintained confidentiality of records relating to clients' treatment
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Called in prescription refills for patients.
  • Recorded vital signs and medical history for patients each shift.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Kept office spaces well-stocked with administrative and medical supplies.
Certified Nursing Assistant, 11/2018 - 04/2019
County Of El Paso Tx El Paso, TX,
  • Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
  • Worked with patients to assure that they participated in exercises and therapeutic activities
  • Worked alongside dining room personnel to ensure that patients received the correct, Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature
  • Monitored patient medications and encouraged them to take medications and nutritional supplements as prescribed
  • Worked with patients to assure that they participated in exercises and therapeutic activities
  • Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
  • Observed condition of patients by examining them, including checking of existing conditions, such as open wounds or detecting blood in the urine
  • Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
  • Helped residents with daily living tasks including feeding, dressing, and personal hygiene
  • Evaluated patient's medical condition on a daily basis; maintained records and files of patient's medical records and prescriptions
  • Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans
  • Disinfected patient rooms, bathrooms and examination areas to prevent disease spread
  • Supported the social and emotional needs of patients by providing caring companionship.
Toll Collector, 11/2004 - 04/2019
Palmetto Health Powdersville, SC,
  • Train new employees in company policies and procedures
  • End of shift balance cash and record money received
  • Provide customer service and travel information to motorist
  • Classified vehicles by number of axles and entered into the automated system database
  • Utilized basic mathematical skills and accounted for monies received
  • Receive and make change and offer receipts.
  • Monitored and classified vehicles passing through toll lanes to comply with company procedures.
  • Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
  • Processed toll payments and issued accurate receipts to motorists.
  • Spoke in English and to provide clear guidance to motorists.
  • Greeted customers promptly and responded to questions.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Counted and balanced cashier drawers.
Certified Nursing Assistant, 08/2016 - 09/2016
Chandler Nursing Center City, STATE,
  • Helped residents with daily living tasks including feeding, dressing, and personal hygiene
  • Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
  • Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Education and Training
Certificate : Certified Nursing Assistant , Expected in 11/2014
-
Gordon Cooper Technology Center - Shawnee, OK
GPA:
Status -
: Completed 74 Credit Hours , Expected in
-
Rose State College - Oklahoma City, OK
GPA:
Status -
: , Expected in
-
Rose State CollegeRose State College - SE 15th St, Midwest City, OK
GPA:
Status -
Certifications
Apr 2019 - Current Nov 2018 - Apr 2019 Jessica Johnson,

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Resume Overview

School Attended

  • Gordon Cooper Technology Center
  • Rose State College
  • Rose State CollegeRose State College

Job Titles Held:

  • Medical Assistant/Office Assistant/40 Hrs Per Week
  • Certified Nursing Assistant
  • Toll Collector
  • Certified Nursing Assistant

Degrees

  • Certificate
  • Some College (No Degree)

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