Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated candidate seeking Mental Health Tech position with Emerald Coast Behavioral Hospital utilizing 1.5 years fast pace medical field and 6+ year exceptional customer service experience.
08/2015 to 02/2016
Medical Assistant/ Nerve Conduction Study Technician Us Logistics Solutions, Inc. Kansas City, MO,
  • Assist the physician in all sterile and non-sterile injections by properly operating fluoroscopy, ultrasound, and/or radiofrequency ablation machine during the procedure.
  • Prepare the procedure room for sterile and non-sterile injections; Accurately draw medications, arrange needed utensils, and ready equipment.
  • Prepping patients for procedure; Accurately obtain and update medical history and obtain vital signs.
  • Perform Nerve Conduction Studies on upper and lower extremities; Assist physician during EMG portion of the study.
  • Finalize EMG-NCS report for the physicians review and sign off.
  • Complete patients urine analysis forms, package each urine sample, and mail out to the correct facility based off the patients insurance.
07/2015 to 01/2016
Front Desk Receptionist Jockey International, Inc. Round Rock, TX,
  • Greet and check-in patients; Collect personal, medical, and insurance information.
  • Schedule, reschedule, and verify patients appointments.
  • Collect patient co-payments; Record each payment in the payment log.
  • Print and transmit all prescriptions and orders prescribed by the physician accurately.
  • Transfer physician's dictation from his recorder, name each file, and send out for transcription; Once transcription is sent back, accurately complete the corresponding patient chart for the visit.
03/2015 to 08/2015
Sales Associate Rochester General Health System Newark, NY,
  • Provide a high level of customer service to all members.
  • Promote business by marketing throughout the local community.
  • Complete sales tour with potential and new members.
  • Accurately ccomplete new membership contracts and input information into the customer's account.
  • Assist and fill in for front desk associate when needed.
  • Check out customers using POS register and accurately complete each transaction.
  • Maintain and manage all existing customer accounts and relationships.
12/2014 to 04/2015
Patient Service Representative Jockey International, Inc. Saint Augustine, FL,
  • Demonstrate superior customer service skills throughout all phone calls with each patient.
  • Accurately schedule patients while adhering to all providers.
  • scheduling guidelines.
  • Obtain patient information from establish and new patients and complete their chart.
  • Verify patients insurances and insure the policy is valid.
  • Coordinate all no show and cancelled referrals.
  • Maintain assigned providers schedules to their discretion.
01/2013 to 01/2014
Back-Up Head Teller/ Vault Teller Regions Bank City, STATE,
  • While running an inside or drive-through window, provide paying and receiving transaction services to customers with accuracy, professionalism and high level customer service.
  • Answer basic customer inquiries regarding products while complying with disclosure requirements and regulations.
  • Identify customer's potential product and service needs and refer the customer to the platform team member for further consultation.
  • Balance cash items, teller over/short report, traveler's checks, savings bonds, etc and adhere to all branch procedural controls.
  • Answer incoming telephone calls in a professional and friendly manner.
  • Coach teller line when coaching moments are required or available.
  • Create bi-weekly schedules for teller line staff.
10/2011 to 01/2013
Certified Tech Adviser Office Max City, STATE,
  • Handle sales transactions efficiently and accurately.
  • Assists all customers on sales floor; answer questions and provide suggestions based off their needs.
  • Assist customers with a variety of printing and desktop requests.
  • Perform diagnostic tests on customer computers; explain the findings to the customer and explain their options moving forward.
03/2011 to 10/2011
Hostess/ Carry Home Kitchen Bob Evans City, STATE,
  • Greet guests personally and on phone.
  • Offer appropriate seating arrangements.
  • Take and fill orders by phone and walk up guests.
  • Maintain cleanliness and orderliness of the front of the house.
  • Accurately check out all guest tickets.
  • Cross trained as a server; pick up tables during busy time and fill in for servers during the week; Provide each dining guest with an exceptional dining experience.
06/2010 to 01/2012
Sales Associate Aeropostale City, STATE,
  • Warmly greet customers.
  • Operate cash register without discrepancy.
  • Set planograms as instructed for all floor resets.
  • Maintain cleanliness of store.
Education and Training
Expected in 2012
Haney Technical Center - Panama City, Fl
Expected in
Associate of Arts:
Daytona State University - Deland, FL
Expected in 2013
University Of Phoenix - Phoenix , AZ
Activities and Honors

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resume Strength

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Resume Overview

School Attended

  • Haney Technical Center
  • Daytona State University
  • University Of Phoenix

Job Titles Held:

  • Medical Assistant/ Nerve Conduction Study Technician
  • Front Desk Receptionist
  • Sales Associate
  • Patient Service Representative
  • Back-Up Head Teller/ Vault Teller
  • Certified Tech Adviser
  • Hostess/ Carry Home Kitchen
  • Sales Associate


  • GED
  • Associate of Arts

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