Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Highly motivated candidate seeking Mental Health Tech position with Emerald Coast Behavioral Hospital utilizing 1.5 years fast pace medical field and 6+ year exceptional customer service experience.
08/2015 to 02/2016 Medical Assistant/ Nerve Conduction Study Technician Us Logistics Solutions, Inc. – Kansas City, MO,
- Assist the physician in all sterile and non-sterile injections by properly operating fluoroscopy, ultrasound, and/or radiofrequency ablation machine during the procedure.
- Prepare the procedure room for sterile and non-sterile injections; Accurately draw medications, arrange needed utensils, and ready equipment.
- Prepping patients for procedure; Accurately obtain and update medical history and obtain vital signs.
- Perform Nerve Conduction Studies on upper and lower extremities; Assist physician during EMG portion of the study.
- Finalize EMG-NCS report for the physicians review and sign off.
- Complete patients urine analysis forms, package each urine sample, and mail out to the correct facility based off the patients insurance.
07/2015 to 01/2016 Front Desk Receptionist Jockey International, Inc. – Round Rock, TX,
- Greet and check-in patients; Collect personal, medical, and insurance information.
- Schedule, reschedule, and verify patients appointments.
- Collect patient co-payments; Record each payment in the payment log.
- Print and transmit all prescriptions and orders prescribed by the physician accurately.
- Transfer physician's dictation from his recorder, name each file, and send out for transcription; Once transcription is sent back, accurately complete the corresponding patient chart for the visit.
03/2015 to 08/2015 Sales Associate Rochester General Health System – Newark, NY,
- Provide a high level of customer service to all members.
- Promote business by marketing throughout the local community.
- Complete sales tour with potential and new members.
- Accurately ccomplete new membership contracts and input
information into the customer's account.
- Assist and fill in for front desk associate when needed.
- Check out customers using POS register and accurately complete
each transaction.
- Maintain and manage all existing customer accounts and
relationships.
12/2014 to 04/2015 Patient Service Representative Jockey International, Inc. – Saint Augustine, FL,
- Demonstrate superior customer service skills throughout all phone calls with each patient.
- Accurately schedule patients while adhering to all providers.
- scheduling guidelines.
- Obtain patient information from establish and new patients and complete their chart.
- Verify patients insurances and insure the policy is valid.
- Coordinate all no show and cancelled referrals.
- Maintain assigned providers schedules to their discretion.
01/2013 to 01/2014 Back-Up Head Teller/ Vault Teller Regions Bank – City, STATE,
- While running an inside or drive-through window, provide paying and receiving transaction services to customers with accuracy, professionalism and high level customer service.
- Answer basic customer inquiries regarding products while complying with disclosure requirements and regulations.
- Identify customer's potential product and service needs and refer the customer to the platform team member for further consultation.
- Balance cash items, teller over/short report, traveler's checks, savings bonds, etc and adhere to all branch procedural controls.
- Answer incoming telephone calls in a professional and friendly manner.
- Coach teller line when coaching moments are required or available.
- Create bi-weekly schedules for teller line staff.
10/2011 to 01/2013 Certified Tech Adviser Office Max – City, STATE,
- Handle sales transactions efficiently and accurately.
- Assists all customers on sales floor; answer questions and provide suggestions based off their needs.
- Assist customers with a variety of printing and desktop requests.
- Perform diagnostic tests on customer computers; explain the findings to the customer and explain their options moving forward.
03/2011 to 10/2011 Hostess/ Carry Home Kitchen Bob Evans – City, STATE,
- Greet guests personally and on phone.
- Offer appropriate seating arrangements.
- Take and fill orders by phone and walk up guests.
- Maintain cleanliness and orderliness of the front of the house.
- Accurately check out all guest tickets.
- Cross trained as a server; pick up tables during busy time and
fill in for servers during the week; Provide each dining guest with an exceptional dining experience.
06/2010 to 01/2012 Sales Associate Aeropostale – City, STATE,
- Warmly greet customers.
- Operate cash register without discrepancy.
- Set planograms as instructed for all floor resets.
- Maintain cleanliness of store.
Expected in 2012 GED:
Haney Technical Center - Panama City, Fl
GPA:
Expected in Associate of Arts:
Daytona State University - Deland, FL
GPA:
Deferred
Expected in 2013 :
University Of Phoenix - Phoenix , AZ
GPA:
Transferred
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