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medical assistant medical transcriptionist resume example with 7 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

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Dedicated and empathetic medical assistant offering ten years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Focused motivated to deliver seamless and pleasant healthcare experience to patients. Provide proactive administrative support and accurate recordkeeping.

Skills
  • Venipuncture and phlebotomy
  • ICD 9 coding
  • Proper sterilization techniques
  • Advanced anatomy knowledge
  • Charting expertise
  • Understands medical procedures
  • Wound care and irrigation
  • Grooming and bathing assistance
  • Inventory and supply management
  • Patient toileting
  • HIPAA compliance
  • Patient skin and nail care
  • Medical terminology
  • Sterile technique
  • Electrocardiography (EKG)
  • Using a scale
  • Lab equipment calibration
  • Reliable transportation
  • Meal supervision
  • Preparing specimens and samples
  • First aid
  • Pulmonary function tests (PFTs)
  • Specimens collection and processing
  • Stocking supplies
  • Calm and level-headed under duress
  • Patient scheduling
  • Quick problem solver
  • Communicating with patient families
  • Data entry
  • General housekeeping ability
  • Direct patient care
  • Scheduling and calendar management
  • Team development strategies
  • Mail handling
  • Administering tests
  • Patient paperwork
  • Vendor invoicing
  • Planning and organization
Experience
07/2017 to 04/2018
Medical Assistant/Medical Transcriptionist Julian Alvarez Pediatric Clinic City, STATE,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assessed, documented and monitored vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Administered rapid tests such as strep and flu to help clinical staff assess conditions.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Recorded vital signs and medical history.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Monitored patient stability by checking vital signs and weight.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Communicated with patients by phone and via written correspondence.
  • Answered appointment calls.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Tested and repaired dialysis and medical testing equipment.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Completed basic physical assessments of patients to provide optimal care.
  • Assisted Physician in providing care to infants, children and adolescents.
  • Scheduled appointments for patients via phone and in person.
  • Coordinated and executed proper medical waste disposal.
  • Transcribed and edited reports from three physicians.
  • Transferred transcribed materials into electronic health records system.
  • Made corrections when needed to grammar, spelling and syntax.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Recorded and filed patient data and medical records.
  • Identified errors in reports which could compromise patient care.
  • Retrieved physician correspondence from dictation service and made edits when necessary.
  • Demonstrated strong knowledge of medical terminology and anatomy.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Strictly followed all federal and state guidelines for release of information.
  • Reviewed patient records to make sure that information was accurate
06/2015 to 10/2017
Receptionist/Accounts Payable Clerk Regency Integrated Health Services LLC City, STATE,
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Processed payments for and updated accounts to reflect balance changes.
  • Developed reports and documents by taking dictation and transcribing meeting notes.
  • Answered and directed incoming calls using multi-line telephone system.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted visitors by directing to appropriate personnel and answering calls and emails daily.
06/2014 to 08/2016
Nursing Unit Clerk/Medical Records Clerk Windsor Atrium Nursing And Rehabilitation City, STATE,
  • Created and maintained accurate and confidential patient files.
  • Answered daily phone calls to schedule appointments and address patient inquiries.
  • Digitized medical records and organized files.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Maximized office efficiency by answering more than 300 incoming calls per day to provide office information and transfer calls to desired personal.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Gathered information to file appeals for denials and minimized inaccuracies by maintaining accurate records of approvals.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
04/2011 to 06/2014
Medical Assistant/Medication Aide/Wound Care Nurse Villa Of Harlingen City, STATE,
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Tested and repaired dialysis and medical testing equipment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Reviewed treatment sheets for completeness and accuracy.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Completed clinical documentation in accordance with agency guidelines.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Answered appointment calls.
  • Carefully prepared, reviewed and submitted patient statements.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Scheduled appointments for patients via phone and in person.
  • Initiated dialysis treatment according to prescribed orders.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Educated patients about medications, procedures and physician's instructions.
  • Communicated with patients by phone and via written correspondence.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Completed basic physical assessments of to provide optimal care.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Positioned patients for optimal comfort before procedures.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.
  • Supervised both clinical and administrative duties in medical office setting.
  • Sterilized medical instruments as needed.
  • Followed all principles of asepsis and infection control.
Education and Training
Expected in 04/2019 to to
GED:
Texas State Technical College - Harlingen - Harlingen, TX
GPA:
Expected in 07/2010 to to
Certified Medical Assistant: Medical Assisting
South Texas Vocational Institute - Brownsville, TX,
GPA:

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Resume Overview

School Attended

  • Texas State Technical College - Harlingen
  • South Texas Vocational Institute

Job Titles Held:

  • Medical Assistant/Medical Transcriptionist
  • Receptionist/Accounts Payable Clerk
  • Nursing Unit Clerk/Medical Records Clerk
  • Medical Assistant/Medication Aide/Wound Care Nurse

Degrees

  • GED
  • Certified Medical Assistant

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