Medical Assistant Medical Records Coordinator Front Desk Receptionist resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
I am trained and prepared to be a responsive Clinical Medical Assistant who thrives in delivering compassionate efficient care in a fast-paced environment. Outstanding ability to connect with patients and stay on top of all current standards and best practices. A resourceful and self-motivation individual with providing excellent
Patient service. Effective communication and teamwork .
Skills
HIPAA guidelines
Front desk operations
Technologically savvy
Patient callbacks
Records management
Telephone etiquette
Computer skills
Communication
Active listening
Teambuilding
Appointment confirmation
Microsoft Office
Customer assistance and interaction
Package and mail receipt
Recordkeeping
Email and telephone decorum
Cash transactions
Call routing
Fluent in English and spanish
Charting expertise
Venipuncture and phlebotomy
Vital sign monitors
Electrocardiography (EKG)
Experience
01/2020 to Current
Medical Assistant/Medical Records Coordinator/Front Desk ReceptionistDs Waters Of America, Inc. – Austin, TX,
Developed and maintained clear policies for every step of medical record creation, validation and filing.
Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
Arranged and managed medical record filing, retrieval and transfers per established guidelines.
Pulled patient charts for upcoming appointments.
Observed confidentiality and safeguarded all patient-related information.
Scanned incoming documentation.
Typed medical orders for procedures and laboratory tests.
Obtained information by contacting appropriate personnel or patients.
Designed improved training procedures to help new staff acclimate quickly.
Maintained complete confidentiality in accordance with organization and legal requirements.
Maintained positive working relationship with fellow staff and management.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Conducted patient intake interviews to collect medical information and insurance details.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Informed patients of financial responsibilities prior to rendering services.
Processed patient payments and scanned identification and insurance cards.
Straightened up the waiting room so that it remained neat and organized.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Set up appointments for physician visits and procedures using calendar software.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Took messages from patients and promptly relayed to appropriate staff.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Assessed, documented and monitored vital for patients
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
11/2017 to 05/2018
Sales RepresentativeDaman Products Inc – Mishawaka, IN,
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Improved overall customer purchasing experiences to promote steady revenue.
Prepared and processed contracts and order forms for new and existing customers.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Monitored customer order process and addressed customer issues.
Created and implemented store displays, promoting sales and growth.
06/2017 to 10/2017
Receiving Team MemberLineage Logistics – Quincy, MA,
Inspected incoming shipments to verify adherence to specifications.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Input weights, charges, discrepancies and other data .
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Compared shipment contents with paperwork to support inventory accuracy and records management.
01/2008 to 01/2009
Customer Service Little Caesars Pizza – City, STATE,
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Resume Overview
School Attended
Us Colleges
Us Colleges
Pomona High School
Job Titles Held:
Medical Assistant/Medical Records Coordinator/Front Desk Receptionist