Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Smart professional with proficiencies in Customer satisfaction . Promoting customer engagement with positive attitude and winning smile. Career background as Bank teller with busy banks and financial institutions. Consistently honest with commitment to excellence.

Focused Bank teller with more than two years' experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Well-versed in handling a high volume of cash on a daily basis in The bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where sales abilities and a results-oriented nature will be highly valued.

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.

Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Motivated banking professional possessing strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Over two years of progressive experience in retail banking.

Multi-talented Bank teller consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable Bank teller with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.

Bank teller with over 8 years of successful experience . Recognized consistently for performance excellence and contributions to success in Bank industry. Strengths in Cash handling and backed by training. .

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic Bank teller eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable Offering successful career.. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using EMR appointment scheduling system to manage over 50 patients weekly. Organized and accurate in managing patient flow. Energetic Medical Assistant offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task. Bilingual Medical Receptionist with Six Months of experience in private medical office. Excellent skills managing complex appointment system to maximize revenues. Certified in Phlebotomy and MedCa. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Capable Medical Assistant adept at handling all medical administrative needs for busy private practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills. Recognized consistently for performance excellence and contributions to success in industry. Strengths in Phlebotomy and other procedures backed by trainings and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Medical Industry. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Area of expertise expertise to manage job functions. Excellent communicator with focus on results. Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Expertise in urinalysis and blood typing. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Deposit and Withdrawal Management
  • Currency Packaging
  • Cash Handling
  • Accurate Money Handling
  • Customer Accounts Management
  • Transaction processing
  • Customer relationship development
  • Upselling skills
  • Account updating
  • Night and safe deposit procedures
  • Compliance, banking laws and regulations
  • 60 +WPM typing speed
  • Spanish speaking
  • Relationship building and management
  • Accounting systems and software
  • Cheerful
  • Savvy relationship-builder
  • Cash handling expertise
  • Financial services
  • Positive
  • Math aptitude
  • Excellent time management skills
  • Ledger and balance sheet competency
  • Rapid data entry skills
  • Detail-Oriented
Work History
08/2021 to Current Lab Technician American Family Care, Inc. | , ,
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Processed patient specimens according to priority and documented results.
  • Maintained documentation on tests performed in lab.
  • Logged patient information and recorded results into system.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Received and processed stock into inventory management system.
  • Increased customer satisfaction by resolving issues.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Carried out day-to-day duties accurately and efficiently.
  • Prepared variety of different written communications, reports and documents.
  • Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Analyzed experiment and test results to validate adherence to standards and specifications.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
11/2020 to 07/2021 Medical Assistant/ Medical Receptionist Washington Federal | , ,
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Completed and filed financial documentation for accounting purposes.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office efficiency by handling high volume of callers per day.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Disseminated sensitive patient information in Two languages and coordinated with translators to provide service to individuals from diverse backgrounds.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and cleaning glass.
  • Participated and led employee staff meetings, reporting trends in procedures, advising leadership on resources needed and receiving information to be disseminated
  • Organized paperwork such as charts and reports for office and patient needs.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained all prescribed laboratory testing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Prepared initial patient charts for admission.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Compiled necessary documents for surgical billing packages.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Taught patients about medications, procedures and care plan instructions.
  • Ordered and prepared reagents and supplies.
  • Gathered forms, copied insurance cards and information for billing and insurance filing.
  • Obtained pre- and post-treatment vital signs and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Tested and recorded blood glucose levels.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
09/2018 to 11/2020 Bank Teller Mississippi State University (Ms) | , ,
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Used cash handling and double counting to effectively reduce errors
  • Reconciled cash drawer and resolved discrepancies.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Turned in excess cash to maintain drawer security.
  • Counted and packaged currency and coins.
  • Served needs of more than thousands Of customers in busy Bank environment.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by 100% in two year .
  • Regularly exceeded excellent work ethic and professional interactions.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Expected in Diploma | Artesia High School, Artesia, NM GPA:
Expected in | Phlebotomy Southwest Phlebotomy , , GPA:
Expected in 02/2021 | Currently NMSU , Online , GPA:
  • Successfully trained three new tellers over a 11 month time period.
  • Phlebotomy Training - MedCa Certification
  • BLS
Native or Bilingual
Additional Information


Omar Bustillos 575-689-0311

Brittany Perez 575-513 3684

Alejandra Hernandez 575-363-8605

Gabriella McGary 575-302-6595

Celeste Claire 575-725-8912

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School Attended

  • Artesia High School
  • Southwest Phlebotomy
  • NMSU

Job Titles Held:

  • Lab Technician
  • Medical Assistant/ Medical Receptionist
  • Bank Teller


  • Diploma

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