, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Energetic qualified individual offering wealth of experience in interacting with medical office staff and patients, with strong interpersonal skills. Knowledge of scheduling appointments and reception tasks as well as a strong business mentality. Hardworking, educated and willing to go extra mile to complete any task.
- Medical office administration
- Insurance claims
- Inpatient care
- Patient Scheduling
- Insurance Verification
- Account management
| - Electronic Medical Records
- Payment collection
- Appointment Scheduling
- Reminder calls
- Medical billing and coding
- Teamwork
|
08/2007 to 09/2010 Medical Assistant/ Medical Office Receptionist Mount Sinai Medical Center Of Miami Beach – Key West, FL,
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Completed and filed financial documentation for accounting purposes.
- Managed multi-line phone system and pleasantly greeted patients.
- Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Checked patient data including insurance, demographic and health history to keep information current.
03/2005 to 07/2007 Medical Assistant Richemont – Topanga, CA,
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared initial patient charts for admission.
- Obtained client medical history, including medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained pre- and post-treatment vital signs and weight.
- Verified appropriate lab couriers picked up collected lab specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Sanitized, restocked and organized exam rooms and medical equipment.
07/2000 to 09/2003 Boutique Manager Anne Fontaine Paris – City, STATE,
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Stayed on track to exceed 50 % growth by skillfully managing personnel, inventory and marketing resources.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Managed team of 5 full-time and part-time staff, including training new workers and monitoring performance.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Arranged special marketing initiatives and in-store promotions to successfully bring in Clientele.
- Built boutique's reputation for effectively serving high end customers through careful staff management, effective customer relations and smooth service delivery.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
- Organized productions and oversaw corporate meetings, fundraising events, performances and festivals.
Expected in 03/2005 Medical Assistant : Medical Assisting
Porter And Chester Institute - Chicopee - Chicopee, MA
GPA:
Expected in 06/1994 : Business Administration And Management
West Springfield High School - West Springfield, MA
GPA:
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