Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated, dependable Medical/ Administrative Assistant & Front desk Assistant, committed to high levels of patient care, with outstanding communication skills with patients, family members, and other health care providers. Dedicated and highly adaptable individual noted as a model team player who is willing to assist when and where needed. Extensive health care, patient care and clerical experience (8 years). Innovative and creative professional, with the ability to rapidly transition from one activity to another. Seeking a role of increased responsibility and authority.Adept at managing multiple projects with ease using expert time management methods.

  • Excellent Oral & Communication skills
  • HIPAA & CPR Certified-current
  • Front Office Assistant
  • Crossed trained Cosmetic Office
  • Customer Service
  • Bilingual
  • Fast learner
  • Time management
  • Professional and mature
  • Dedicated team player
  • Self-starter
  • Strong interpersonal skills
  • Self-directed

  • Schedule management
  • Report development
  • Billing and coding
  • Patient charting
  • Insurance eligibility verifications
  • Type 55 WPM
  • E.H.R / E.M.R proficient (Medi-Notes, Next-Gen and Epic)
  • Patient Assessment
  • Advanced MS Office Suite knowledge
  • Coding ICD - 9 & 10 / CPT -4
03/2015 to 08/2015 MEDICAL ASSISTANT III Kaiser Permanente | Lutherville Timonium, MD,
  • Provide outstanding patient care within the Internal Medicine office with 3 exam rooms.
  • Work side by side with one Physician.
  • I am crossed trained in all departments within the office (Front Desk and Clinical).
  • I room patients, call in prescriptions.
  • Also performed administrative duties for the physician.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
04/2011 to 04/2015 MEDICAL ASSISTANT III Kaiser Permanente | Beaverton, OR,
  • Provide outstanding patient care within the Dermatology office with 5 exam rooms, 2 surgical suites, 2 cosmetic consultation rooms and 2 laser rooms.
  • Work side by side with one Physician and two Physician Assistants.
  • I am crossed trained in all departments in the office (Cosmetic, Front Desk and Clinical).
  • Assist physician with patient treatments, including removing sutures, rooming patients, medical injections, cosmetic lasers, injections and surgical procedures.
  • Schedule appointments using in-house computerized charting / cross trained at the front office Prescription Line Coordinator charged with the verification of prescription statuses.
  • Order valid prescriptions from local pharmacies / respond to incoming patient calls.
  • Proper documentation of prescription transactions and patient calls in compliance with federal and state protocols.
  • Institute filing system to keep track of pharmaceutical representative's information and samples.
  • Responsible for obtaining prior authorizations for patient's medications, coordinating with providers, patients, and insurance companies.
  • Assist with Cosmetic procedures such as; V-Beam laser, Botox and Juvederm injection, DOT, Cutera, Medlite laser, Chemical Peels and facials.
  • Updated Cosmetic and Clinical MSDS book.
  • Assist at the front office if staff shortage occurs / Trainer for new Medical Assistants in department.
  • C laudine Claire.
03/2007 to 03/2011 MEDICAL ASSISTANT II Us Oncology, Inc. | Tigard, OR,
  • Provided customer service to patients within the Dermatology office with 8 exam rooms and 2 Aesthetic suites.
  • Work side by side with one Physician, a Physician Assistant and two Aestheticians.
  • Complete charting to record HPI and input data into the medication manager.
  • Ordered all medical office supplies / analyze cost of items and cut overhead.
  • President Volunteer committee / arranged and supervised volunteer events.
  • Created PowerPoint presentations on dermatology diagnosis / procedures.
  • Worked in Front Office | Insurance | Check In / Check out.
  • Certified by American Heart Association: BLS for Healthcare Providers (CPR & EAD).
  • Trained new Medical Assistants in the practice.
  • Assisted in creating training manual for medical assistants.
  • Assisted in creating website for
  • Update Florida Skin Center Website.
  • Entered Lab specimens for Cutis Diagnostics.
  • Trained in cosmetic services ; Phototherapy | Blu - U |Hair Loss Restoration | Excimer Laser |Fraxel Laser | V- Beam Laser | Botox | Fillers.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Planned meetings and prepared conference rooms.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created weekly and monthly reports and presentations.
Expected in August 29th 2016 Bachelor's Degree | Administration KAPLAN UNIVERSITY, LAUDERDALE, FL GPA:

Healthcare Administration

Expected in 2007 Certificate- Medical Office Skills Program | Billing & Coding High Tech Central, Myers, FL GPA:

Write and speak Creole fluently


Administrative duties, schedule appointments, excellent oral & communication skills, CPR Certified, CPT-4, customer Service, data entry, chart documentation, filing, front Office, ICD - 9 & 10, phlebotomy, insurance verification, medical terminology, Microsoft Office suite, powerPoint presentations, billing & Coding, fast learner, secretarial skills, new employee training, 55 WPM.

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