medical assistant ii resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Human Resources Clerk detail oriented with the ability to prioritize and preform multiple tasks in a timely fashion. Eager to learn and use new skills in a clerical office setting. Excellent communication skills, and the ability to interact professionally will create a positive experience for visitors.

  • Appointment Scheduling
  • Calculator Keyboarding
  • Cashier
  • Customer Service
  • Data entry/ typing
  • Filing
  • Scheduling
  • Spreadsheet
  • Various Office Software - Excel, Power Point, Microsoft Word, Microsoft Access 2010
  • Telephone Communication

Organized and created a training manual for UHC Orthopedics. This manual contained step by step instructions how perform computer tasks using the patient record system used a that specific time period. All the manual forms used for patient charting, department listings and contact numbers. How to obtain and use special communication equipment for patients with disabilities. As well as the protocol for each physician's specific requests regarding surgery scheduling, paperwork, x-rays, and rooming of their patients. Compiling a complete and accurate list of pharmacies, and physical therapy facilities in West Virginia. These were just some of the contents listed in that manual.

Medical Assistant II, 03/2011 - Current
Us Oncology, Inc. Silver Spring, MD,

Greet and room patients. Correctly verify patients identity. Obtain vitals , reason for visit, and an accurate list of medications, allergies, current diagnosis and medical history. Basic office duties of data entry, filing, scanning patient's outside records to their electronic medical record chart. Telephone skills, answering messages, faxing records, completing various forms for the physician's review and signature. Working with co-workers to give quality patient care.

Phlebotomist/ Lab Assistant, 01/2004 - 03/2011
Fedex Los Angeles, CA,

Greet and verify patient information. Enter test ordered by the physician in to the laboratory system. Completing medical necessity paperwork for Medicare patients. Blood and specimen collection of the ordered testing. Properly labeling of those specimens with the correct patient labels. Instruction of how to collect special specimen ordered. Collection of specimens for inpatient testing. Filing of laboratory requisitions, and mailing test reports to the ordering physician. Process samples received from outside facilities delivered by courier. Deliver specimens to the proper departments. Assist co-workers where needed to aid in great patient care.

Customer Service/ Cashier, 08/2000 - 01/2004
Walmart #2197 City, STATE,

Greeting customers, helping them to find items they may have a difficult time locating. Working in the fitting room, answering telephone calls and directing them to the correct departments. Stock and organization of items. Ringing up purchases, correctly bagging the purchase, and collection of payment for items purchased. Customer service skills relating to patient complaints, return of defective or unwanted merchandise. Entering warranty information into the computer for defective products for electronic or mechanical items not eligible for return.

Swing Manager, 08/1988 - 09/1995
McDonald's City, STATE,

Supervise and instruct employees assigned to my sift. Customer service, and preparation of quality fast food. Responsible to monitor productivity during my sift, and cut staffing when needed. Counting the store safe and make deposits after counting the cashier's register. Ensuring store cleanliness and safety. Some of the yearly employee raise evaluations.

Associates Degree: Health Information Technology/ Medical Billing and Coding, Expected in 2016
DeVry University - Online Course,
Status -

Learning the fundamental skills in the office, Health Information Technology, Anatomy, coding laws and regulations, ICD-9 & ICD10 coding. Computer course teaching how to use Microsoft Office software . These are some of the courses taught while completing my course of study..

Certification: Physician's Office Laboratory Technician, Expected in 1995
Trumbull County Joint Vocational School - Warren , OH
Status -

Physician's office skills including telephone skills, typing, filing, charting, data entry, and organization skills. Medical Assistant skills such as patient vitals, EKG, CPR, first aid with wound care, proper medical record charting, specimen collection, Anatomy. And last, Physician's Office Laboratory testing. Things taught in this course included, venipuncture, and specimen collection, biohazard and personal protective equipment. Sterile collection technique for various types of specimens. Performing basic physician's lab tests like blood counts, urinalysis, pregnancy test, coagulation testing, glucose, electrolytes, thyroid tests are just to name a few. Data entry, typing, and use of special computer software were also part of this course of study.

Certificate of Completion: Accounting & Computing I & II, Expected in 1990
Trumbull County Joint Vocational School - Warren, OH
Status -

This included a two year course of study to include Accounting with payroll, accounts receivable and accounts payable, Excel spreadsheets, typing basic office letters and forms, calculator keyboarding, data entry, and typing were many of the skills obtained in this class.

My senior year of high school I held a position of Secretary in the Business Professionals of America organization. We completed in public speaking competition during my junior and senior year of high school. The junior year I was class secretary, and senior year I represented the as president. One of the most important things learned form this was leadership.

High School Diploma: general/ office, Expected in 1990
Newton Falls High School - Newton Falls , OH
Status -

The majority of my elective courses were office related classes that includes 4 years of Accounting, typing, and computer skills.

References Available Upon Request.

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Resume Overview

School Attended

  • DeVry University
  • Trumbull County Joint Vocational School
  • Trumbull County Joint Vocational School
  • Newton Falls High School

Job Titles Held:

  • Medical Assistant II
  • Phlebotomist/ Lab Assistant
  • Customer Service/ Cashier
  • Swing Manager


  • Associates Degree
  • Certification
  • Certificate of Completion
  • High School Diploma

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