Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Organized Certified clinical medical assistant for over 15 years supporting medical practices through exemplary medical skills. Prioritizing the daily schedule and needs for overall patient health.

Prior to changing into the medical field I spent 10 years in the investment field. Supporting client representatives, brokers and customers with support incoming/outgoing calls regarding
enrollment questions for College Education Plans, Starting up 401k plans, setting up new accounts and transferring of funds for investors. Contribution posting, withdrawals, transfers, bank deposits, balancing and reconciliation of total assets posted.
You will find my experience serving as an advocate for patient welfare and as a liaison between patients, their families,
and healthcare providers to be valuable elements in successfully transitioning into a work coordinator with National Grid.

  • Reliable and Responsible
  • Organization attention to detail
  • Team management and supervision
  • Data entry
  • Communications
  • Team building/Team player
  • First Aid/CPR
  • Project organization
  • MS Office
  • Business operations
  • Problem resolution
  • Customer service
  • Process improvement
  • Administrative support
  • Medical software applications
  • Knowledge of HIPAA regulations
  • Understanding of medical laws
  • Inventory and supply management
  • Venipuncture and phlebotomy
  • Patient-handling equipment
Medical Assistant I (CCMA), 09/2017 to Current
The Tjx Companies, Inc.Holland, OH,
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Educated patients about medications, procedures and physician's instructions.
Sr. Certified Clinical Medical Assistant, 09/2016 to Current
Steward Medical Group | St. Elizabeth Hospital BriCity, STATE,
  • During the start of the Coronavirus pandemic for 6 months oversaw front desk support with patient registration, insurance verification, co-pay collections, appointment scheduling and cardiac procedures for patients via phone and in person to maintain operational efficiency.
  • Assisted physicians by preparing patients with general questions procedures, including EKGs, phlebotomy, assist in placement of holter monitors, event monitors.
  • Perform preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Responsible for monitoring and ordering medical supplies for CardioVascular Depts tracking of expired items under hospital guidelines.
  • Liaison contact for our heart monitor vendor in TX responsibilities include updating staff and cardiac physicians in office and outside physicians on updated products, registrations, password reset and ordering of devices and registration of patents orders.
Seasonal Sales Associate, 11/2017 to 12/2018
Bath & Body WorksCity, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Surpassed daily sales goals % by cross-selling lotions, soaps and promoting products.
  • Recommended merchandise to customers based on needs and preferences.
Certified Clinical Medical Assistant, 04/2011 to 08/2016
NorthShore Physicians GroupCity, STATE,
  • Started up Endocrinology practice, responsible for tracking for A1c and glucose testing monitoring, taught and administered Prolia and Forteo injectable medication for osteoporosis patients.
  • Processed advocate for New Patient Intakes, train and mentor medical assistant students, Piloted ICD-9 coding assist in interviewing of new hires, assisted in conversion of Gastroenterology dept responsible for patient tracking of information carried over to new system.
  • Recorded vital signs and medical history for average of 30-40 patients daily with office of 9 physicians, 3 mid-level and residences physicians preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Monitoring of expired medications along with equipment and supplies, order hospital supplies, ordering of vaccines used in the office.
Education and Training
Bachelor of Science: Office Administration And Accounting, Expected in 05/1990
Salem State University - Salem, MA
Certified Clinical Medical Assistant: Medical Assisting, Expected in 09/2013
National Healthcareer Association - Online ,

Responsible for recertification every 2 years completing 10 credits to keep up certification.

Certified CPR And AED: CPR And AED, Expected in 09/2020
American Heart Association - ,
Medical Assistant: Medical, Expected in 02/2005
2005 Medical Assistant, Phlebotomy & EKG Training - Haverhill, MA,
Activities and Honors


2018-2020 Personal recognition for patient care at St. Elizabeth Hospital

2015- 2016 Member of Parent Advisory Group at Framingham State University
2012- 6/2017 Resident Council Board Member/Sargent at arms’ at King’s Lynne Apartment Development
2013-2015 School Board Member of Lynn Classical High School
2013 Appreciation Award for Continued Support of Greater Lynn Babe Ruth
July 2015 Received the Star Award NSMC Employee Recognition for going above and beyond in patient care.
Received Champion Achievement Award by Sogen Institutional Client Group. For recognition of outstanding
initiative, dedication to teamwork, customer focus and continuous improvement.
Received personal recognition from Brigade Solutions for professional, excellent communication skills, superior
customer service, courteous, helpful, and knowledgeable also with detail oriented in the 401K retirement.


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School Attended

  • Salem State University
  • National Healthcareer Association
  • American Heart Association
  • 2005 Medical Assistant, Phlebotomy & EKG Training

Job Titles Held:

  • Medical Assistant I (CCMA)
  • Sr. Certified Clinical Medical Assistant
  • Seasonal Sales Associate
  • Certified Clinical Medical Assistant


  • Bachelor of Science
  • Certified Clinical Medical Assistant
  • Certified CPR And AED
  • Medical Assistant

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