Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Experienced with over 20 years of experience in healthcare. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel within your organization.
Skills
Patient Relations
Cleaning and Organizing
Procedure Assistance
Supply Management
Time Management
Check-In and Check-Out Procedures
Wound Care
Examination Preparation
Clear Communication
Social Perceptiveness
Routine Laboratory Testing
Medication Administration
Multitasking and Prioritization
Vitals Collection and Documentation
Patient Chart Tracking
Electronic Charting
Willingness to Learn
Conflict Resolution
Flexibility and Adaptability
Work History
09/2013 to 03/2020
Medical AssistantMiddlesex Hospital – , ,
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected all pertinent data and calculations to aid physician in interpreting results.
Collected histories, vitals and current complaints via patient interviews.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Submitted prescriptions to pharmacy via phone, fax or web.
Tested and recorded blood glucose levels.
Offered age-appropriate patient care before, during and after exams.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Made appointments in IDX.
Measured patient spirometry.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Ambulated, turned and positioned patients.
Sanitized, restocked and organized exam rooms and medical equipment.
Oriented and trained new staff on proper procedures and policies.
Ordered and prepared reagents and supplies.
Assisted physicians in follow-through of care.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Scheduled and accompanied clients to medical appointments.
03/2011 to 06/2013
Clinical AssistantSummit Medical Group – , ,
Devised and enhanced treatment strategies to promote continued progress.
Provided complex crisis intervention and stabilization to patients in psychological distress.
Performed client assessments and developed treatment plans.
Documented client progress in confidential files.
Managed private residents clients per week.
Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Developed and implemented treatment plans and modified according to presentation.
Identified issues, analyzed information and provided solutions to problems.
05/2008 to 05/2011
Medical AssistantMiddlesex Hospital – , ,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Provided clerical support to company employees by copying, faxing and filing documents.
Completed clinical procedures and gathered patient data for interpretation by physician.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Documented vital signs and health history for patients in clinic and hospital environments.
Ordered and prepared reagents and supplies.
03/2005 to 06/2011
Medical AssistantMiddlesex Hospital – , ,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Obtained all prescribed laboratory testing.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Verified appropriate lab couriers picked up collected lab specimens.
Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
Documented vital signs and health history for patients in clinic and hospital environments.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Tested and recorded blood glucose levels.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Ordered and prepared reagents and supplies.
Completed clinical procedures and gathered patient data for interpretation by physician.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sanitized, restocked and organized exam rooms and medical equipment.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Obtained client medical history, medication information, symptoms and allergies.
10/2004 to 03/2005
Medical AssistantMiddlesex Hospital – , ,
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained all prescribed laboratory testing.
Collected and documented patient medical information such as blood pressure and weight.
Ordered and prepared reagents and supplies.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Compiled necessary documents for surgical billing packages.
Obtained client medical history, medication information, symptoms and allergies.
Checked patient insurance, demographic and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Enhanced office productivity by handling high volume of callers per day.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Expected in 05/2022 to to
Associate of Science: Nursing Roxbury Community College - Boston, MA GPA:
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