I’m very compassionate in helping people and love working with the public I’m a very caring and giving person
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
LifeGate Christian SchoolGreenville, NCExpected in 05/1984 – –High School Diploma: - GPA:
Experience
Midland Care Connection - Medical Assistant Kansas City, KS, 06/2001 - 12/2019
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Prepared patients for examinations, taking vital signs and updating medical histories.
Reviewed treatment sheets for consistency, completeness and accuracy.
Monitored patient stability by checking vital signs and weight.
Assisted with technical treatments and entered information within patient records and charts.
Performed routine tests such as urine dip stick, vision and hearing tests.
Sterilized medical equipment after each procedure.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Maintained clean and organized work area with adequate supplies and reagents.
Kept facility stocked with necessary supplies, equipment and instruments.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Scheduled appointments for patients via phone and in person.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Processed and produced ER, OR and portable x-ray information to assist diagnosis.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Communicated with patients by phone and via written correspondence.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sterilized medical instruments to streamline procedural use.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Assessed, documented and monitored vital signs for more than 30 patients per day.
Recorded vital signs and medical history for 30 patients each less than 5 minutes
Prepared prescription refill requests on behalf of physician to prevent lags.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Acted as liaison between physician and patient, answering questions and delivering test results.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Educated patients about medications, procedures and physician's instructions.
Midland Care Connection - Medical Assistant Emporia, KS, 01/1985 - 09/2001
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Answered appointment calls to streamline office operations.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Prepared patients for examinations, taking vital signs and updating medical histories.
Reviewed treatment sheets for consistency, completeness and accuracy.
Monitored patient stability by checking vital signs and weight.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Assisted with technical treatments and entered information within patient records and charts.
Sterilized medical equipment after each procedure.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Maintained and calibrated lab instruments and equipment to streamline use.
Maintained clean and organized work area with adequate supplies and reagents.
Kept facility stocked with necessary supplies, equipment and instruments.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Positioned patients for optimal comfort prior to procedures.
Assisted back office patient processes to reduce customer wait time by approximately [Number]%.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Tested and repaired medical testing equipment to maintain safety and accuracy.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Scheduled appointments for patients via phone and in person.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Improved patient care and daily task efficiency resulting in smoother operations.
Completed clinical documentation in accordance with agency guidelines.
Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
Processed and produced ER, OR and portable x-ray information to assist diagnosis.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Identified operational improvements to drive efficiency and quality of care.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Communicated with patients by phone and via written correspondence.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sterilized medical instruments to streamline procedural use.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Completed and submitted clinical documentation in accordance with agency guidelines.
Recorded patient histories and filed supporting clinical data and diagnosis.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Prepared prescription refill requests on behalf of physician to prevent lags.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Requested scripts from doctors and verified insurance and coding.
Acted as liaison between physician and patient, answering questions and delivering test results.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Printed and filed examination data records according to HIPAA patient standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Organized charts, documents and supplies to maintain team efficiency.
Escorted patients to examination rooms and documented medical histories.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Contacted pharmacies to submit and refill patients' prescriptions.
Educated patients about medications, procedures and physician's instructions.
Yai/Nipd Network - Medical Receptionist Bergen County, NJ, 09/1984 - 05/1997
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Updated group medical records and technical library to support smooth office operations.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Greeted callers with enthusiasm, answering all phone calls by second ring.
Informed patients of financial responsibilities prior to rendering services.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Straightened up the waiting room so that it remained neat and organized.
Answered multi-line phone system and directed callers to requested personnel and departments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Took messages from patients and promptly relayed to appropriate staff.
Processed patient payments and scanned identification and insurance cards.
Observed strict HIPAA guidelines at all times according to company policy.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
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