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Medical Assistant Resume Example

Resume Score: 80%

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MEDICAL ASSISTANT
Summary

I'm very compassionate in helping people and love working with the public I'm a very caring and giving person

Skills
Experience
Medical Park Family Physician | Greenville, NCMedical Assistant06/2001 - 12/2019
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Monitored patient stability by checking vital signs and weight.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Sterilized medical equipment after each procedure.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Scheduled appointments for patients via phone and in person.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Communicated with patients by phone and via written correspondence.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sterilized medical instruments to streamline procedural use.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Assessed, documented and monitored vital signs for more than 30 patients per day.
  • Recorded vital signs and medical history for 30 patients each less than 5 minutes
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Educated patients about medications, procedures and physician's instructions.
Eastern Podiatry | Greenville, NCMedical Assistant01/1985 - 09/2001
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Answered appointment calls to streamline office operations.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Monitored patient stability by checking vital signs and weight.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Sterilized medical equipment after each procedure.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Maintained and calibrated lab instruments and equipment to streamline use.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Positioned patients for optimal comfort prior to procedures.
  • Assisted back office patient processes to reduce customer wait time by approximately [Number]%.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Scheduled appointments for patients via phone and in person.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Completed clinical documentation in accordance with agency guidelines.
  • Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Identified operational improvements to drive efficiency and quality of care.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Communicated with patients by phone and via written correspondence.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sterilized medical instruments to streamline procedural use.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Requested scripts from doctors and verified insurance and coding.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Escorted patients to examination rooms and documented medical histories.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
Bowman Physical Therapy | Greenville, NCMedical Receptionist09/1984 - 05/1997
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Updated group medical records and technical library to support smooth office operations.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Informed patients of financial responsibilities prior to rendering services.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Straightened up the waiting room so that it remained neat and organized.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Delivered high-quality administrativeand customer service to sustain patient and work flows.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Education and Training
LifeGate Christian School | Greenville, NCHigh School Diploma05/1984
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Resume Overview

Companies Worked For:

  • Medical Park Family Physician
  • Eastern Podiatry
  • Bowman Physical Therapy

School Attended

  • LifeGate Christian School

Job Titles Held:

  • Medical Assistant
  • Medical Receptionist

Degrees

  • High School Diploma

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