medical assistant resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

  • Understands medical procedures
  • Documentation procedures expert
  • HIPAA compliance
  • Venipuncture and phlebotomy
  • Wound care.
  • Patient scheduling
  • Forensic and federal urine and hair collection.
  • Time management
  • Problem-Solving
  • Leadership
  • Organization
  • Computer Skills
  • Drawing blood
  • Planning & organizing
  • Communication Skills
  • Work Ethic
Education and Training
CNU Medical Institute Norcross, GA, Expected in 06/2020 Medical Assistant : - GPA :
Norcross High School Norcross, GA Expected in 05/2019 High School Diploma : - GPA :
COMPLIANCE SYSTEMS , Expected in Federal Drug Screen Collector : - GPA :
  • Certificate #2021-0013UDS
  • Expiration Date: September 1, 2026
COMPLIANCE SYSTEMS , Expected in Breath Alcohol Technician : - GPA :
  • Certificate #2022-0025BAT
  • Expiration Date: June 6, 2027
  • Certified Clinical Medical Assistant (CCMA) - NHA Certification #H7Q6Y7A4 .
  • Federal Drug Screen Collector.
  • Breath Alcohol Technician.
  • Basic Life Support Certification (CPR and AED) - eCard code: 225418544742.
Dignity Health - Medical Assistant
Stockton, CA, 07/2021 - Current
  • Assisted with training of new medical assistants.
  • Acted as a Medical Examiner Administrative Assistant for the National Registry of Certified Medical Examiners to enter medical examinations on their behalf.
  • Guided patients to room, recorded vital signs, discussed patient medical history, and entered information for physician or other
    clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Assisted patients with registration, new patient paperwork, and check-out process.
  • Conducted Respiratory Fit Test.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents, and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Obtained a variety of blood samples through venipuncture or capillary puncture using butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Transported specimens following established protocol for temperature and light.
  • Collection of Federal and Forensic Drug Screens following standards and regulations.
  • Performance of Federal and Forensic Breath Alcohol Testing.
  • Performance of hair collection for drug screen purposes.
  • Took part in surgical procedures by assisting physicians
  • Assisted physician by preparing surgical area ahead of time so that procedures could take place.
  • Transported patients to holding area to prepare for operating procedures.
  • Prepared surgical equipment and passed instruments and materials to physicians during surgical procedures.
  • Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.
  • Entering drug screen results into the EMR system..
  • Completed different types of physicals such as DOT Physicals, CHS Physicals, OFS Physicals, Post Offer Examination, IME
    Examination, and LHI Physicals.
  • Balanced end-of-the-day currency.
  • Followed protocol to ensure the proper closing of the office.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill patient requests.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Protected patients by observing strict HIPAA guidelines.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Carried out daily tasks by professionally communicating with physicians, and medical assistants.
  • Straightened up waiting room to maintain neat and organized space.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Set up appointments for physician visits and procedures using calendar software.
  • Managed document processes through scanning while following standard procedures.
Wellpath - Medical Assistant
Kincheloe, MI, 10/2020 - 05/2021
  • Performed medical office tasks such as scanning, placing phone calls, faxing, and scheduling patients.
  • Submitted prior authorizations to insurance requesting coverage for medications.
  • Identified reasons behind denied claims of prior authorization and worked closely with insurance carriers to promote resolutions.
  • Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed earwax removal.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed point of care testing such as urinalysis, hemoglobin A1c, glucose check, rapid strep test, flu test, and mono test.
  • Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
  • Administered continuous and 12-lead electrocardiogram monitoring.
  • Received call from patients who were experiencing possible threatening symptoms asking the proper clinical questions.
  • Utilized the EMR system EPIC.
  • Contacted patients to provide lab results and informed them about the need for follow-up appointments.
  • Administered intramuscular, subcutaneous, and intradermal injections.
  • Monitored patients after administering the COVID-19 Vaccine.
  • Documented vaccine administration in patient's chair, documented patient calls, and forwarded prescription refill request providers.
  • Answered patient questions, and concerns sent through my chart or phone calls.
Legacy Traditional Schools - Cashier
Peoria, AZ, 10/2017 - 04/2020
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Trinity Clinic - Medical Assistant Extern
City, STATE, 01/2020 - 03/2020
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Explained treatment procedures and physicians' instructions.
  • Handled general office duties to support administrative staff during peak hours.
  • Set up appointments for physician visits and procedures using calendar software.
  • Entered insurance, demographics and health history into patient database.
  • Protected patients by observing strict HIPAA guidelines.
  • Straightened up waiting room to maintain neat and organized space.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
English :
Full Professional
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • CNU Medical Institute
  • Norcross High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Cashier
  • Medical Assistant Extern


  • Medical Assistant
  • High School Diploma
  • Federal Drug Screen Collector
  • Breath Alcohol Technician

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