Motivated Medical Assistant skilled in direct patient care and medical office management. Committed to obtaining highest level of patient satisfaction by cultivating trust and rapport through excellent communication and interpersonal skills. Dedicated to ensuring regulatory compliance and adherence to practice standards. Adaptable and driven with strong work ethic and ability to thrive in fast-paced, team-based or individual settings.
Education
Florida International UniversityMiami, FLExpected in 12/2020 – –Bachelor of Science:Biological Sciences - GPA:
Florida International UniversityMiami, FLExpected in 12/2020 – –Bachelor of Arts:Natural And Applied Sciences - GPA:
Hialeah Gardens Senior High SchoolHialeah Gardens, FLExpected in 05/2017 – –High School Diploma: - GPA:
Certifications
CCMA - Certified Clinical Medical Assistant, National Healthcareer Association - 2021
Basic Life Support (BLS) Certification, American Heart Association - 2021
Skills
Fluent in English and Spanish
Critical Thinking
Flexibility and Adaptability
Phlebotomy under supervision
Specimen collection
Proficient knowledge of medical terminology, EMR databases, and Microsoft Office
Work History
Phoenix Children's Hospital - Medical Assistant Chandler, AZ, 06/2021 - Current
Utilizing electronic records system to obtain and document patient's medical history, chief complaints, vital signs, current medications, allergies, and all other information as appropriate of over 80 patients per day.
Assisting provider in clinic by preparing and/or administering injections, casting, splinting, DME, preparing room for minor procedures, etc as directed.
Sending medication orders to pharmacies as directed by provider and managing incoming medication refill requests.
Formulating and obtaining informed consents prior to surgery and office procedures.
Performing nurse procedures such as fracture care, suture removal, staple removal, dressing changes, and wound care after surgery.
Assisting in outpatient procedures such as kyphoplasties, spinal injections, and trigger finger releases.
Scheduling of minimal surgical procedures.
Observing in operating room for broadening of knowledge.
Aiding in training and development of newly hired medical assistants.
Ensuring order and cleanliness of each examination room with necessary instruments and supplies.
Performing routine inventories and replenishing medical supplies and disposables in each examination room.
Educating patients about medications, procedures and physician's instructions.
Assisting with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Phoenix Children's Hospital - Medical Assistant Volunteer Telecommuting, AZ, 04/2021 - 06/2021
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Assisted physicians by preparing patients for procedures, including EKGs, Pap smears, glucose testing and INR testing.
Ensured cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Acted as bridge of communication for patient and doctor in examination room as Spanish interpreter.
St. Joseph Health - Medical Assistant Ukiah, CA, 02/2019 - 03/2021
Recorded patients' medical history, vital statistics, or information such as test and diagnostic imaging results in medical records.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected lab samples of blood and urine as ordered and submitted labeled samples for testing.
Performed EKG testing and capillary puncture as directed by physician.
Explained treatment procedures, medications, diets, or physicians' instructions to patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Sanitized, restocked and organized exam rooms and medical equipment.
Handled various administrative duties including maintaining medical records, scheduling appointments, verifying insurances of patients, among others, allowing doctors and staff to focus on patient concerns.
AC Orthodontics - Lead Medical Receptionist City, STATE, 02/2018 - 03/2020
Answered phone calls to provide assistance, information to maximize office efficiency.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Oversaw office records and maintained strict document control.
Reviewed and sent medical records to other physicians upon request.
Received, recorded, and filed medical payments by check, cash, and credit card.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
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