LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Resourceful medical assistant with 7 years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.

Skills
  • Professional bedside manner
  • Charting expertise
  • Wound care and irrigation
  • Venipuncture and phlebotomy
  • Patient toileting
  • Understands medical procedures
  • Proper sterilization techniques
  • HIPAA compliance
  • Customer Service
  • Diagnostic procedures
  • Medical terminology
  • Vital sign monitors
  • EKG set up and monitoring
  • Bilingual in English and Spanish
  • Pulmonary function tests (PFTs)
Education and Training
Anamarc College El Paso, TX, Expected in 06/2013 CMA : Medical - GPA :
El Paso Community College El Paso, TX Expected in : Basics - GPA :
Irving High School El Paso, TX, Expected in 05/2002 High School Diploma : - GPA :
Experience
Missouri State University - Medical Assistant
Springfield, MO, 10/2013 - 05/2021
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Administered rapid tests such as Flu Test, Strep Test and Covid-19 Test to help clinical staff assess conditions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted back office patient processes to reduce customer wait time by approximately 100%.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Printed and filed examination data records according to HIPAA patient standards.
Missouri State University - Medical Assistant
Springfield, MO, 09/2020 - 04/2021
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Measured patient peak flows to improve workflow efficiency.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Printed and filed examination data records according to HIPAA patient standards.
Wegmans Food Markets, Inc. - Lead Cashier
Jamestown, NY, 05/2008 - 01/2013
  • Learned roles of other departments to provide coverage and keep store operational.
  • Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Made change on ash register, handling payments by cash, credit, debit and personal checks.
  • Worked closely with front-end staff to assist customers.
  • Inspected checkout areas every 2 hours and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Counted and balanced cashier drawers.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maintained work area in clean and neat manner.
  • Built and maintained productive relationships with employees.
  • Helped customers find specific products, answered questions and offered product advice.
  • Greeted customers promptly and responded to questions.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.

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Resume Overview

School Attended

  • Anamarc College
  • El Paso Community College
  • Irving High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Lead Cashier

Degrees

  • CMA
  • Some College (No Degree)
  • High School Diploma

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