medical assistant resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Resourceful medical assistant with 7 years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments.
Skills
Professional bedside manner
Charting expertise
Wound care and irrigation
Venipuncture and phlebotomy
Patient toileting
Understands medical procedures
Proper sterilization techniques
HIPAA compliance
Customer Service
Diagnostic procedures
Medical terminology
Vital sign monitors
EKG set up and monitoring
Bilingual in English and Spanish
Pulmonary function tests (PFTs)
Experience
Medical Assistant, 10/2013 - 05/2021 Missouri State University – Springfield, MO,
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Administered rapid tests such as Flu Test, Strep Test and Covid-19 Test to help clinical staff assess conditions.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Assisted back office patient processes to reduce customer wait time by approximately 100%.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Kept facility stocked with necessary supplies, equipment and instruments.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Printed and filed examination data records according to HIPAA patient standards.
Medical Assistant, 09/2020 - 04/2021 Missouri State University – Springfield, MO,
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Prepared prescription refill requests on behalf of physician to prevent lags.
Reviewed treatment sheets for consistency, completeness and accuracy.
Measured patient peak flows to improve workflow efficiency.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Printed and filed examination data records according to HIPAA patient standards.
Lead Cashier, 05/2008 - 01/2013 Wegmans Food Markets, Inc. – Jamestown, NY,
Learned roles of other departments to provide coverage and keep store operational.
Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Assisted with purchases, locating items and signing up for rewards programs.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Trained new team members in cash register operation, stock procedures and customer service.
Made change on ash register, handling payments by cash, credit, debit and personal checks.
Worked closely with front-end staff to assist customers.
Inspected checkout areas every 2 hours and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Counted and balanced cashier drawers.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Maintained work area in clean and neat manner.
Built and maintained productive relationships with employees.
Helped customers find specific products, answered questions and offered product advice.
Greeted customers promptly and responded to questions.
Monitored sales events, added new merchandise and rang up purchases.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Education and Training
CMA: Medical, Expected in 06/2013 - Anamarc College - El Paso, TX, GPA: Status -
: Basics , Expected in - El Paso Community College - El Paso, TX GPA: Status -
High School Diploma: , Expected in 05/2002 - Irving High School - El Paso, TX, GPA: Status -
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