Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Highly motivated and committed worker with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Dictation and Transcription
  • Clear Communication
  • Patient Relations
  • Coordinating Drug Refills
  • Check-In and Check-Out Procedures
  • Cleaning and Organizing
  • Multitasking and Prioritization
  • Examination Preparation
  • Updating Medical Records
  • Treatment Room Preparation
  • Decision Making
  • Time Management
  • Relationship Building
Work History
04/2014 to Current Medical Assistant Morton Comprehensive Health | Nowata, OK,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Compiled necessary documents for surgical billing packages.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared initial patient charts for admission.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Ambulated, turned and positioned patients.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained all prescribed laboratory testing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
08/2013 to 03/2014 Activity Director Brookdale Senior Living | Waco, TX,
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Created and delivered recreational programs for small and large groups of residents.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Arranged outings as part of recreational program.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
  • Improved recreational programming based on feedback from customers and employees.
  • Assisted with patient transportation to doctors appointments.
  • Managed the front desk,answered phone calls and directed visitors to their destinations.
12/2011 to 09/2013 Mental Health Technician University Of Pennsylvania Health System | Sewell, NJ,
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Charted on each patient daily.
  • Treated clients and families with respect and dignity.
05/2007 to 09/2011 CNA Benedictine Health System | Ada, MN,
  • Obtained client medical history, medication information, symptoms and allergies.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
Expected in 03/2014 Associate of Science | Medical Assitant The College of Health Care Professions, Austin, TX GPA:

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School Attended

  • The College of Health Care Professions

Job Titles Held:

  • Medical Assistant
  • Activity Director
  • Mental Health Technician
  • CNA


  • Associate of Science

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