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medical assistant extern resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Detail-oriented and knowledgeable medical assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational spanish/english abilities. Conscientious Healthcare professional offering over years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Reliable Medical Support professional with years of experience in environment. Expertly assist with office operations and physician support by gathering patient information,vitals and preparation. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Medical Assistant with over a year of successful experience in vitals and examination. Recognized consistently for performance excellence and contributions to success in medical industry. Enthusiastic medical assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of phlebotomy and EKG procedures. Motivated to learn, grow and excel in medical industry. Experienced medical assistant with over a year of experience in medical industry. Excellent reputation for resolving problems and improving customer satisfaction. Medical Office Assistant with a year of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.

Skills
  • Scheduling
  • Patient Care
  • Appointment Setting
  • Venipuncture
  • CPT Coding
  • HIPAA Compliance
  • Phlebotomy
  • Insurance Knowledge
  • Specimen Collection
  • Cleaning
  • Infectious Disease Prevention and Control
  • Allergy Management
  • Patient Preparation
  • Laboratory Testing
  • Medical Records Maintenance
  • Infection Control
  • Medical History Documentation
  • Suture Removal
  • Patient Contact
  • Treatment Planning
  • Hearing Tests
  • Patient Assessments
  • Patient Scheduling
  • Completing insurance forms
  • Diagnostic equipment expertise
  • Case Management
  • Medical office administration
  • EMR / EHR
  • Monitoring patient progress
  • Medical Records Management
  • Payment collection
  • Chronic disease management
  • Customer Service
  • Conflict resolution
  • Teamwork
  • Multitasking abilities
  • Planning and Coordination
Work History
Medical Assistant Extern, 06/2020 to Current
Public Consulting GroupUt, UT,
  • Assisted physicians in follow-through of care.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Offered age-appropriate patient care before, during and after exams.
  • Conducted machine safety checks according to facility policy.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Scheduled and accompanied clients to medical appointments.
  • Collected histories, vitals and current complaints via patient interviews.
  • Attended required training, education and meetings.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Monitored test accuracy using quality controls.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Gathered supplies needed for cardiac imaging procedures.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Customer Service Associate, 10/XXX7 to 08/XXX9
Pioneers Medical CenterMeeker, CO,
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Entered customer interaction details in software to track requests, document problems and record solutions offered.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Informed customers about special promotions and provided detailed information for various products.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Home Health Aide, 03/XXX5 to 08/XXX7
Zimmerman Associates, IncDenver, CO,
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Provided direct personal care and administrative services to clients.
  • Maintained clean, safe and well-organized patient environment.
Supervisor, 01/XXX2 to 10/XXX5
KmartCity, STATE,
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Maintained compliance with company policies, objectives and communication goals.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Education
High School Diploma: , Expected in 05/XXX0 to Pablo Colon Berdecia - Barranquitas P.R.,
GPA:
Associate of Science: Medical Assisting, Expected in 03/2020 to American Institute - Lexington NJ,
GPA:
Certifications
  • EKG
  • PHLEBOTOMY
  • CPR
  • MEDICAL ASSISTANT
,

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Resume Overview

School Attended

  • Pablo Colon Berdecia
  • American Institute

Job Titles Held:

  • Medical Assistant Extern
  • Customer Service Associate
  • Home Health Aide
  • Supervisor

Degrees

  • High School Diploma
  • Associate of Science

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