LiveCareer-Resume

medical assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Empathetic, effective and motivated Medical Assistant combines extensive clinical experience and knowledge with compassion. Medical Interpreter offering experience translating Chinese to and from English in clinical setting. Expert at interpreting physician and other clinical staff instructions as well as relaying patient questions.

Skills
  • Understands Medical Procedures
  • Treatment Room Preparation
  • Updating Medical Records
  • Examination Preparation
  • Procedure Assistance
  • Proper Sterilization Techniques
  • Blood and Tissue Collection
  • Appointment Scheduling
  • Cleaning and Sanitizing
  • Problem Anticipation and Resolution
  • Advanced Anatomy Knowledge
  • Diagnostic Testing
  • Multitasking and Prioritization
  • Clear Communication
  • Decision Making
  • Critical Thinking
  • Meaning and Content Conformity
  • Translation Accuracy
  • Microsoft Office
  • Service Orientation
Experience
Medical Assistant, 08/2017 - Current
Arthrex, Inc. Detroit, MI,
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Positioned patients for optimal comfort prior to procedures.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Sterilized medical equipment after each procedure.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
  • Interpreted verbal and written information during examinations, tests and treatments.
  • Delivered real-time, accurate oral translations and interpretations for patients.
Billing Clerk, 07/2017 - 09/2017
Ffe Transportation Inc. Denver, CO,
  • Reconciled financial accounts using Crystal PM software.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Submitted claims to insurance companies.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Front Desk Receptionist Volunteer, 01/2016 - 06/2016
Franklin Delano Roosevelt High School Library City, STATE,
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items.
  • Updated databases and spreadsheets to promote access to information.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Voluntary Tutor, 01/2016 - 06/2016
Franklin Delano Roosevelt High School City, STATE,
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Worked closely with students to help develop math skills.
Education and Training
Bachelor of Arts: Human Biology, Expected in 06/2020
-
Hunter College of The City University of New York - New York, NY
GPA:
Status -
  • Completed professional development in Human Biology.
  • Dean's List Honoree 2020
  • Major in Human Biology
  • New York City Council Merit Scholarship Recipient
  • Minor in Chinese
  • 3.7 GPA
High School Diploma: , Expected in 06/2016
-
Franklin Delano Roosevelt High School - Brooklyn, NY
GPA:
Status -
  • Dean's List Honoree 2015 and 2016
  • National Honor Society (NHS) Member
  • National Honor High School Society (NSHSS) Member
  • Advance Regents Diploma Recipient
Languages
English :
Professional:
Negotiated :
:
Chinese (Mandarin) :
Professional:
Negotiated :
:
Chinese (Cantonese) :
Professional:
Negotiated :
:
Malay :
Professional:
Negotiated :
:
Accomplishments
  • Trained new staff on medical procedure, such as endometrial biopsy, colposcopy, dilatation and curettage (D&C).
  • Recognized for outstanding customer service.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Hunter College of The City University of New York
  • Franklin Delano Roosevelt High School

Job Titles Held:

  • Medical Assistant
  • Billing Clerk
  • Front Desk Receptionist Volunteer
  • Voluntary Tutor

Degrees

  • Bachelor of Arts
  • High School Diploma

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