LiveCareer-Resume

medical assistant resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable, bringing 6 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Outgoing College student pursuing flexible Full-time employment with flexible hours.

Skills
  • Professional Bedside Manner
  • Proper Sterilization Techniques
  • Catheter Change and Preparation
  • Patient Toileting
  • Venipuncture and Phlebotomy
  • Documentation Procedures Expert
  • HIPAA Compliance
  • ICD-10 Coding
  • Grooming and Bathing Assistance
  • Wound Care and Irrigation
  • Inventory and Supply Management
  • Understands Medical Procedures
  • Medical Billing
  • Patient Feeding
  • Patient Skin and Nail Care
  • Able to Lift 50+ Pounds
  • Advanced Anatomy Knowledge
  • Patient Relations
  • Cleaning and Sanitizing
  • Routine Laboratory Testing
  • Diagnostic Testing
  • Treatment Room Preparation
  • Updating Medical Records
  • Time Management
  • Cleaning and Organizing
  • Problem Anticipation and Resolution
  • Wound Care
  • Completing Insurance Forms
  • Critical Thinking
  • Appointment Scheduling
  • Operating EKG Equipment
  • Pharmacy Relations
  • Clinical and Operational Judgement
  • Blood and Tissue Collection
  • Coordinating Drug Refills
  • Decision Making
  • Social Perceptiveness
  • Dictation and Transcription
  • Clear Communication
  • Multi-line Telephone System Operation
  • Supply Management
  • Medication Administration
  • Examination Preparation
  • Procedure Assistance
  • Check-In and Check-Out Procedures
  • X-Ray Processing
  • Multitasking and Prioritization
Education and Training
Chamberlain University Troy, Mi, Expected in 05/2025 Bachelor of Science : Nursing - GPA :
Algonac High School Algonac, Expected in 06/2018 High School Diploma : - GPA :
  • Honors Society Recipient
  • 2014-2018 - Honor Roll
  • 3.8 GPA
  • Graduated summa cum laude
Davenport University Warren , Expected in Bachelor of Science : Nursing - GPA :
Certifications
  • Medical Assistant Training
  • Certified Nursing Assistant-2018
Experience
Concentra - Medical Assistant
Allen Park, MI, 10/2020 - Current
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Incorporated outside records into charts and EHR.
  • Documented notes during patient visits.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Scheduled appointments for patients via phone and in person.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Completed general administrative tasks to support radiology department.
  • Operated radiologic and magnetic imaging equipment to produce images of body.
  • Utilized mobile imaging and x-ray equipment in trauma centers, operating rooms, emergency rooms and patient bedsides.
  • Tested equipment regularly to identify malfunctions and calibrate settings.
  • Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
  • Utilized radiation safety measures and protection devices to guarantee safety of staff and patients.
  • Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
Concentra - Medical Assistant
Augusta, ME, 10/2019 - 10/2021
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Incorporated outside records into charts and EHR.
  • Documented notes during patient visits.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Scheduled appointments for patients via phone and in person.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Measured vital signs and took medical histories to prepare patients for examination.
Thedacare - Phlebotomist
Menasha, WI, 06/2019 - 09/2020
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Collected specimen samples and transported to laboratory for processing.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Interacted with patients to gather and record data prior to blood draws.
  • Flushed intravenous lines with saline to prevent blockages.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Transported specimens following established protocol for temperature and light.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Input medical and insurance information into database for inclusion in patient records.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Identified patients using proper procedures prior to specimen collection.
  • Assessed plasma collection machines for proper functionality.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Prepared and packaged specimens for courier transport.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Providence Health & Services - Nursing Assistant
Woodland Hills, CA, 06/2018 - 06/2019
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Completed daily room cleaning and organizing to provide patients with clean environment.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Collected specimens from patients for laboratory testing purposes.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Additional Information
  • BLS Certified
  • X-ray Certification
  • Completion of Nursing Fundamental Course

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Resume Overview

School Attended

  • Chamberlain University
  • Algonac High School
  • Davenport University

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Phlebotomist
  • Nursing Assistant

Degrees

  • Bachelor of Science
  • High School Diploma
  • Bachelor of Science

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