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Medical Assistant resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated and empathetic Medical Assistant offering 8 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Patient feeding
  • Able to lift 75 pounds
  • Documentation procedures expert
  • Medical billing
  • Understands medical procedures
  • HIPAA compliance
  • Grooming and bathing assistance
  • Patient toileting
  • Proper sterilization techniques
  • ICD-10 coding knowledge
  • Advanced anatomy knowledge
  • Patient-handling equipment
  • Certified in Basic Life Support (BLS)
  • Communicating with patient families
  • Data entry
  • Calm and level-headed under duress
  • Sterile technique
  • Patient scheduling
  • Radiology knowledge
  • Conflict resolution abilities
  • Medical terminology knowledge
  • IV discontinuation
  • Human anatomy and physiology
  • General housekeeping ability
  • Lab equipment calibration
  • Proper labeling procedures
  • Problem solving
  • Drug inventory control
  • Aseptic techniques
  • Ordering and stocking medications
  • Quality assurance and control
  • Resolving customer issues
  • FDA compliance
  • Labeling prescriptions
  • Time management
  • Problem-solving skills
  • Insurance billing
  • Interpersonal and written communication
  • Accurate money handling
  • Cash register operation
  • Teamwork
  • Documentation and recordkeeping
  • Inventory management
  • Barcode scanning
  • Positive outlook
  • Excellent time management
  • Excellent multi-tasker
  • Flexible
  • Cheerful and energetic
  • Shift checklists
  • Strong communication skills
Experience
09/2009 to 10/2011 Medical Assistant Priority Healthcare Corporation | Gretna, LA,
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Monitored patient stability by checking vital signs and weight.
  • Positioned patients for optimal comfort before procedures.
  • Scheduled appointments for patients via phone and in person.
  • Requested scripts from doctors and verified insurance and coding.
  • Maintained and calibrated lab instruments and equipment.
  • Performed routine tests such as urine dip stick drug testing
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Sterilized medical instruments as needed.
  • Coordinated and executed proper medical waste disposal.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted patients after procedures with post op instructions
10/2011 to 11/2013 Medical Assistant Project H.O.M.E. | Philadelphia, PA,
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Requested scripts from doctors and verified insurance and coding.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Produced ER, OR and portable x-rays.
  • Cleaned and disinfected chairs and equipment according to facility policy.
12/2013 to 12/2019 Compounding Pharmacy Technician Pharmaca Integrative Pharmacy, Inc. | Beverly Hills, CA,
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Received, reviewed, dispensed and labeled over 250 prescriptions daily with expert accuracy.
  • Accurately selected, measured and combined prescription components to prepare custom orders.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Education and Training
Expected in 05/2009 Associate of Science | Medical Assisting Keiser University, Melbourne, FL, GPA:

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Resume Overview

School Attended

  • Keiser University

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Compounding Pharmacy Technician

Degrees

  • Associate of Science

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