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medical assistant resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Medical Assistant offering experience in direct patient care and medical office care experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • Always on time
  • Patient Priority /Privacy
  • Good Clear Communication Skills between Dr/Patients and/or co-workers
  • Detailed Oriented
  • Persistent
  • Positive
  • Encourages others
Education and Training
Bevill State Community College Carrollton, AL, Expected in 07/2010 CNA : Medical - GPA :
Gordo High School Gordo, AL Expected in 05/1988 : - GPA :
Experience
University Of Houston - Medical Assistant
Houston, TX, 05/2019 - Current
  • Calling patients back to obtain background information including past surgical procedures, medical conditions and or all medicines taken.
  • Getting Weights, obtaining BMI's, Heights, Temps and Blood Pressures
  • Helping patients achieve their weight goals by helping them understand the importance of good/healthy food choices, calories/carb intake, meal planning, water consumption, exercise, discussions of the different vitamins/fat burners along with Rx diet aids and weight loss injections.
  • Administering Weight loss injections.
  • Calling in Rx to Pharmacy's when needed for better health maintenance.
  • Striving to help patients learn the value in the meaning of the words good health and how it goes hand in hand with diet and exercise without making them feel they are being judged.
University Of Houston - Medical Assistant
Houston, TX, 2014 - 05/2019
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Measured vital signs and took medical histories to prepare patients for examination.
Onsite Dental - Dietary Assistant/Dietary Supervisor
Newark, NJ, 12/2010 - 05/2014
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Filed paperwork and submitted reports to upper management.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Increased volume of work while maintaining high level of accuracy and quality.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Responded to customer questions regarding products, prices and availability.
  • Planned and managed resources to consistently meet production, quality and cost goals.
Dr Shelia Nichols - Dental Assistant
City, STATE, 09/2001 - 06/2009
  • Laid out dental instruments and equipment before procedures.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

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Resume Overview

School Attended

  • Bevill State Community College
  • Gordo High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Dietary Assistant/Dietary Supervisor
  • Dental Assistant

Degrees

  • CNA

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