Medical Assistant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Flexible hard worker, fast learner, and ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • People skills
  • Organizational skills
  • Microsoft Office
  • Data management
  • Project planning
  • Decision-making
  • Critical thinking
  • MS Office
  • Planning
  • Customer service
  • Problem resolution
  • Team management
  • Training & Development
  • Time management
  • Troubleshooting
  • Team building
  • Reliable and trustworthy
Medical Assistant, 08/2020 - Current
Promises Addiction Treatment Center Berry Hill, TN,
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Helped residents achieve program goals and increase independence.
  • Organized charts, documents and supplies to maintain team productivity.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Advanced Patient Care Technician, 04/2017 - 08/2020
Spectrum Health Sparta, MI,
  • Restocked unit frequently with necessary medical supplies.
  • Responded to bell or light signal calls to assist patients with needs.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Assisted with patient admissions, discharges and transfers.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted and supported physicians performing procedures.
  • Kept instruments and equipment clean and sanitized.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Calibrated equipment for optimal use and to obtain accurate diagnostic results.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Collected lab specimens in adherence with safety protocols for patient tests.
Server, Bartender, Cook, 10/2016 - 04/2017
The Wilderness Lodge City, STATE,
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Poured wine, beer and cocktails for patrons.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Implemented special events to boost customer numbers and profits.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education and Training
High School Diploma: , Expected in 06/1997
Edison High School - Milan, OH
Certificate of Completion: Cosmetology, Expected in 06/1997
EHOVE Adult Career Center - Milan, OH
  • BLS/CPR Certification
  • CPI Restraint Trained
  • Phlebotomy Trained
  • EKG Trained

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Resume Overview

School Attended

  • Edison High School
  • EHOVE Adult Career Center

Job Titles Held:

  • Medical Assistant
  • Advanced Patient Care Technician
  • Server, Bartender, Cook


  • High School Diploma
  • Certificate of Completion

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