Reliable Medical Receptionist/Dental Receptionist offering three years of experience working in busy clinical practices and urgent care settings.
Skills
Charting expertise
Medical and Dental coding
Proper sterilization techniques
Advanced anatomy knowledge
Inventory and supply management
Patient feeding
Venipuncture and phlebotomy
Professional bedside manner
Grooming and bathing assistance
Patient skin and nail care
HIPAA compliance
Wound care and irrigation
Medical billing
Catheter preparation
Understands medical procedures
Patient toileting
Medical terminology knowledge
Patient-handling equipment
Using a scale
Communicating with patient families
Specimens collection and processing
First aid
Understands mobility assistance needs
Meal supervision
Phlebotomy
Certified in Basic Life Support (BLS)
Patient scheduling
Quick problem solver
Conflict resolution abilities
Human anatomy and physiology
Lab equipment setup
Pulse volume recorder
Calm and level-headed under duress
Vital sign monitors
Cardiac anatomy and physiology awareness
General housekeeping ability
Sterile technique
Data entry
Education and Training
South Jones High SchoolEllisville, MSExpected in 05/2013 ā āHigh School Diploma: - GPA:
Pearl River Community CollegeHattiesburg, MS, Expected in 11/2017 ā āAssociate of Science:Medical Assisting & Dental Assisting - GPA:
Certifications
CPR certified by AHA
Experience
Public Health Seattle & King County - Medical Assistant King County Correctional Facility - Downtown Seattle And Maleng Regional Ju, WA, 05/2017 - 02/2018
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Reviewed treatment sheets for consistency, completeness and accuracy.
Kept facility stocked with necessary supplies, equipment and instruments.
Assisted physicians by preparing patients for procedures.
Processed and produced ER, OR and portable x-ray information to assist diagnosis.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Palmetto Health - Acute Care Technician Sumter, SC, 01/2018 - 09/2018
Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, bathing and daily functions.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Calibrated equipment for optimal use and to obtain accurate diagnostic results.
Aided patients with mobility and activities of daily living.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
Monitored and maintained aseptic techniques throughout procedures.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Coordinated workflow based on stat, schedule, or outpatient needs.
Smile Brands - Dental Receptionist Lawrenceburg, IN, 02/2018 - 06/2019
Arranged documents for insurance claims.
Verified, updated and entered patient information into system.
Answered and managed incoming calls and emails.
Collected payments from patients and arranged payment schedules.
Maintained master calendar and scheduled new appointments based on provider availability.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Gathered medical information, dental health history and vitals from patients.
Scheduled cleanings and dental appointments for patients.
Registered new patients daily.
Hca - Medical Office Assistant Lawton, OK, 07/2019 - 11/2020
Processed patient payments and update accounts.
Scheduled appointments for patients via phone and in person.
Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
Performed medical transcription duties.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected information, verified insurance and collected co-payments for average o f50-100 patients each day.
Consistently informed patients of financial responsibilities prior to services being rendered.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Submitted diagnosis and procedure codes for insurance companies.
Registered patients and scheduled appointments.
Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.
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