(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Reliable Medical Receptionist/Dental Receptionist offering three years of experience working in busy clinical practices and urgent care settings.

  • Charting expertise
  • Medical and Dental coding
  • Proper sterilization techniques
  • Advanced anatomy knowledge
  • Inventory and supply management
  • Patient feeding
  • Venipuncture and phlebotomy
  • Professional bedside manner
  • Grooming and bathing assistance
  • Patient skin and nail care
  • HIPAA compliance
  • Wound care and irrigation
  • Medical billing
  • Catheter preparation
  • Understands medical procedures
  • Patient toileting
  • Medical terminology knowledge
  • Patient-handling equipment
  • Using a scale
  • Communicating with patient families
  • Specimens collection and processing
  • First aid
  • Understands mobility assistance needs
  • Meal supervision
  • Phlebotomy
  • Certified in Basic Life Support (BLS)
  • Patient scheduling
  • Quick problem solver
  • Conflict resolution abilities
  • Human anatomy and physiology
  • Lab equipment setup
  • Pulse volume recorder
  • Calm and level-headed under duress
  • Vital sign monitors
  • Cardiac anatomy and physiology awareness
  • General housekeeping ability
  • Sterile technique
  • Data entry
Education and Training
South Jones High School Ellisville, MS Expected in 05/2013 High School Diploma : - GPA :
Pearl River Community College Hattiesburg, MS, Expected in 11/2017 Associate of Science : Medical Assisting & Dental Assisting - GPA :
  • CPR certified by AHA
Public Health Seattle & King County - Medical Assistant
King County Correctional Facility - Downtown Seattle And Maleng Regional Ju, WA, 05/2017 - 02/2018
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assisted physicians by preparing patients for procedures.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Palmetto Health - Acute Care Technician
Sumter, SC, 01/2018 - 09/2018
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, bathing and daily functions.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Calibrated equipment for optimal use and to obtain accurate diagnostic results.
  • Aided patients with mobility and activities of daily living.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
  • Monitored and maintained aseptic techniques throughout procedures.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
Smile Brands - Dental Receptionist
Lawrenceburg, IN, 02/2018 - 06/2019
  • Arranged documents for insurance claims.
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients.
  • Registered new patients daily.
Hca - Medical Office Assistant
Lawton, OK, 07/2019 - 11/2020
  • Processed patient payments and update accounts.
  • Scheduled appointments for patients via phone and in person.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
  • Performed medical transcription duties.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected information, verified insurance and collected co-payments for average o f50-100 patients each day.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Registered patients and scheduled appointments.
  • Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software.

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Resume Overview

School Attended

  • South Jones High School
  • Pearl River Community College

Job Titles Held:

  • Medical Assistant
  • Acute Care Technician
  • Dental Receptionist
  • Medical Office Assistant


  • High School Diploma
  • Associate of Science

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