Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am seeking a career that will allow me to grow along with the company and reach new goals while utilizing my 16 years of experience in customer service and 12 years of management skills to build productive relationships.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

  • Microsoft Word,
  • Simple Dressings
  • Proper Sterilization Techniques
  • Appointment Scheduling Software
  • Microsoft Outlook
  • Professional Bedside Manner
  • Height and Weight Measurement
  • Rapid Strep Testing
  • Patient Toileting
  • Microsoft Excel
  • MS Outlook,
  • Type 30 WPM,
  • 10 key,
  • Data entry
  • Patient Relations
  • Social Perceptiveness
  • Cleaning and Organizing
  • Wound Care
  • Pharmacy Relations
  • Completing Insurance Forms
  • Multi-Line Telephone System Operation
  • Medical Terminology
  • Clinical and Operational Judgement
  • Updating Medical Records
  • Treatment Room Preparation
  • Examination Preparation
  • Customer Service
  • HIPAA Compliance
  • Active Listening
  • Medical Supply Monitoring
  • Monitoring Patient Progress
  • Electronic Medical Record (EMR) Software
  • Health Care System
  • Removing Sutures
  • Pulse Oximetry
  • Health Records Management
  • Medical Histories and Vital Statistics
  • Patient Skin and Nail Care
  • Electronic Charting
  • Medical History Collection
  • Time Management
  • Grooming and Bathing Assistance
  • Judgment and Decision-Making
  • EMR Systems
  • Wound Care and Irrigation
  • Inventory and Supply Management
  • Dressing Removal
  • Sharps Disposal
  • Performing Urinalysis
  • Patient Preparation and Assistance
  • Operating EKG Equipment
Work History
Medical Assistant, 05/2021 - 06/2022
Mary Bird Perkins Cancer Center Gonzales, LA,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Ambulated, turned and positioned patients.
Line Work/ PM Lead, 01/2016 - 08/2020
The Paradies Shops Jamaica, NY,
  • Working with various industrial machines.
  • Tracking inventory.
  • Maintained quality production.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Fostered relationships with vendors promote positive working relationships.
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with other departments leads.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project progress and technical problems.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Identified, reviewed and applied policies and procedures.
Assistant/Carrier, 10/2014 - 10/2015
JRM Distribution Services City, STATE,
  • Daily monitoring and assisting carriers with customer complaints.
  • Product selection and distribution.
  • Maintaining carrier route list.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained records on customers with delivery changes and requests.
  • Kept inventories of supplies and re-stocked as necessary to prepare for customer needs.
  • Maintained and updated detailed trip reports with notable details about road conditions, weather and obstacles encountered.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
Manager, 01/1999 - 03/2011
Smart And Final City, STATE,
  • Customer service, working closely with outside vendors,
  • Handling currency, daily deposits,
  • Opening and closing of the store,
  • Supervising fellow associates, maintaining store appearance
  • Creating special orders, invoicing, accounts receivable.
  • Maintained product inventory for multiple departments
  • Filing incident reports,
  • Over seeing product delivery and pick-up
  • Operating manual and electric pallet jack, walking Fork lift and a stand in fork.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
High School Diploma: , Expected in
Phineas Banning Senior High School - Wilmington, CA
Certification: Medical Assisting, Expected in 05/2021
UEI College - Ontario - Ontario, CA,
Certificate: CPR / BLS, Expected in 10/2020
AHA - ,

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Resume Overview

School Attended

  • Phineas Banning Senior High School
  • UEI College - Ontario
  • AHA

Job Titles Held:

  • Medical Assistant
  • Line Work/ PM Lead
  • Assistant/Carrier
  • Manager


  • High School Diploma
  • Certification
  • Certificate

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