Certified Medical Assistant with experience in back office procedures, front office procedures and experience in administration. Competent in high-volume and fast paced environments where customer service is priority and excellent patient care is standard. Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management. Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery. Versatile Peer Support Specialist with 9 years of experience in medical and administrative support. Robust history of accurately documenting patient health information, collecting vital signs, Efficiently schedules appointments and records patient insurance information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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