LiveCareer-Resume

medical assistant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Authorized to work in the US for any employer OBJECTIVE: Detailed oriented, self-motivated individual seeking a permanent position as a reliable Registered Medical Assistant. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Skills
  • Advanced anatomy knowledge
  • Documentation procedures expert
  • Wound care and irrigation
  • Understands medical procedures
  • Coding
  • Inventory and supply management
  • Professional bedside manner
  • Catheter change and preparation
  • HIPAA compliance
  • Patient skin and nail care
  • Venipuncture and phlebotomy
  • Grooming and bathing assistance
  • Charting expertise
  • Proper sterilization techniques
  • Patient toileting
  • Patient feeding
  • Medical billing
  • Team management and supervision
  • IDX appointment scheduling
  • ATL HDI 5000 knowledge
  • Media preparation
  • SafeTrace system
  • General housekeeping ability
  • Cardiac anatomy and physiology awareness
  • Data entry
  • STD counseling
  • IV discontinuation
  • Medical terminology in [Languages]
  • Foley catheters
  • Phlebotomy
  • Lab equipment calibration
  • Vital sign monitors
  • Lab equipment setup
  • Clinical applications
  • Conflict resolution abilities
  • Understands mobility assistance needs
  • Using plate washers
  • Communicating with patient families
  • Comprehends interaction with human tissues
  • Using a scale
  • Electrocardiography (EKG)
  • Human anatomy and physiology
  • Patient scheduling
  • Pulmonary function tests (PFTs)
  • Stocking supplies
  • Diagnostic procedures
Experience
Medical Assistant, 06/2018 to Current
South Florida Orthopaedics & Sports MedicineStuart/Port St Lucie, FL,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Helped residents achieve program goals and increase independence.
  • Administered allergen immunotherapy and immunoglobin therapy to treat immune conditions.
  • Educated patients about conditions and provided information about potential treatments to assist with making appropriate medical decisions.
  • Performed desensitization procedures to help patients become accustomed to allergens and reduce symptoms.
  • Ordered tests, including skin and IgE RAST tests to identify possible allergens.
  • Analyzed risks and benefits of therapies for allergic and immunologic disorders.
  • Oversaw food challenges to help patients understand personal level of sensitivity, providing emergency response for adverse reactions.
  • Assessed current conditions by evaluating patient histories and conducting physical examinations.
  • Prescribed protocols and medications to reduce or eliminate patient symptoms.
  • Conducted laboratory research on allergy or immunology topics.
  • Maintained all facets of [Number]-provider practice with over [Number] active patients.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked with operating facilities to schedule procedures on behalf of [Number] [Type] surgeons.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Managed patient check-in and check-out procedures and processed payments.
  • Scheduled follow-up appointments as designated by physician.
  • Updated patient financial information to promote accurate record keeping.
Cashier/Customer Service, 08/2021 to 09/2021
Jo-Ann FabricsState College, PA,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Medical Assistant, 07/2017 to 03/2018
South Florida Orthopaedics & Sports MedicineStuart, FL,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Helped residents achieve program goals and increase independence.
Education and Training
Certificate Medical Assistant: Medical Assisting, Expected in 08/2017 to Nashville College of Medical Careers - Madison, TN
GPA:
: , Expected in to Austin Peay State University - Clarksville, TN
GPA:
: , Expected in to Western Kentucky University - Bowling Green, KY
GPA:
High School Diploma: , Expected in 05/2010 to Mcgavock High School - Nashville, TN
GPA:

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Resume Overview

School Attended

  • Nashville College of Medical Careers
  • Austin Peay State University
  • Western Kentucky University
  • Mcgavock High School

Job Titles Held:

  • Medical Assistant
  • Cashier/Customer Service
  • Medical Assistant

Degrees

  • Certificate Medical Assistant
  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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