medical assistant resume example with 5 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent Bi-Lingual communication skills.

  • Multi-line Telephone System Operation
  • Treatment Room Preparation
  • Pharmacy Relations
  • Check-In and Check-Out Procedures
  • Updating Medical Records
  • Completing Insurance Forms
  • Clear Communication
  • Procedure Assistance
  • Wound Care
  • Problem Anticipation and Resolution
  • Examination Preparation
  • Diagnostic Testing
  • Routine Laboratory Testing
  • Blood and Tissue Collection
  • Time Management
  • Medication Administration
  • Cleaning and Organizing
  • Social Perceptiveness
Work History
04/XXX9 to Current Medical Assistant Unitypoint Health | Conrad, IA,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Tested and recorded blood glucose levels.
  • Obtained all prescribed laboratory testing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Ordered and prepared reagents and supplies.
  • Taught patients about medications, procedures and care plan instructions.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared initial patient charts for admission.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Responsible for reporting private vaccines for NJIIS.
  • Reporting lead for patients, ordering private vaccines and Sharp recycle supplies.
04/XXX8 to 03/XXX9 Customer Service Associate Lube-Tech | Dickinson, ND,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Provided primary customer support.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Executes excellent sales floor merchandising and selling.
  • Recommended products to customers, thoroughly explaining details.
01/XXX8 to 02/XXX9 Customer Service Assistant Public Health Seattle & King County | Kent, WA,
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Answered customer questions about product availability and shipment times.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Entered orders into Web computer database system.
  • Recommended products to customers, thoroughly explaining details.
01/XXX7 to 01/XXX8 Order Picker Operator Kehe Food Distributors | Providence, RI,
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Checked inventory and selected products from specific locations based upon availability.
  • Unloaded deliveries from trucks in prompt fashion.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Entered package information into company's computer system.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Completed inventory accounts to keep records current and promote accurate ordering.
Expected in 09/XXX9 to to Certified Medical Assistant | Medical Assisting Finlay Institute , West New York, NJ, GPA:
Expected in 12/XXX2 to to High School Diploma | Altagracia Amelia Ricart Calventii, Dominican Republic, GPA:
  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant
Native or Bilingual

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Resume Overview

School Attended

  • Finlay Institute
  • Altagracia Amelia Ricart Calventii

Job Titles Held:

  • Medical Assistant
  • Customer Service Associate
  • Customer Service Assistant
  • Order Picker Operator


  • Certified Medical Assistant
  • High School Diploma

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