medical assistant resume example with 10 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Personable Medical Assistant bringing 10 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Skills
HIPAA Compliance
Professional Bedside Manner
Understands Medical Procedures
Wound Care and Irrigation
Inventory and Supply Management
Proper Sterilization Techniques
Venipuncture and Phlebotomy
Operating EKG Equipment
Critical Thinking
Appointment Scheduling
Wound Care
Time Management
Decision Making
Clear Communication
Medication Administration
Updating Medical Records
Multitasking and Prioritization
Patient Relations
Treatment Room Preparation
Procedure Assistance
Check-In and Check-Out Procedures
Cleaning and Organizing
Experience
01/2020 to 06/2021Medical Assistant Healthcare Partners | Redlands, CA,
Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
12/2015 to 01/2020Medical AssistantHealthcare Partners | Temporary Staffing Unit, CA,
Scheduled evaluations and procedures for patients.
Provided administrative support for patient care staff.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Demonstrated flexibility during changes to patient care practice.
Troubleshot and resolved complex customer service issues to enhance patient and family experience.
Established strong work network by building professional relationships with physicians and fellow employees.
Assured regulatory compliance and professionalism across patient service.
Verified patients' insurance and payment methods during admissions or check-in processes.
Obtained informed consent and payment documentation from patients and filed in system.
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Collaborated with clinical and administrative staff to meet patient needs.
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Instructed patients on policies and required actions for different types of appointments and procedures.
Reported liabilities and risk management concerns to supervisor for review.
03/2015 to 12/2015Medical AssistantHealthcare Partners | 7600 Everg, WA,
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
06/2011 to 03/2015Medical AssistantHealthcare Partners | Anaheim, CA,
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Incorporated outside records into charts and EHR.
Education and Training
Expected in 05/2011 to to Certificate of Medical Assisting | Medical AssistantBrookline College , Albuquerque, NM, GPA:
Expected in 08/1999 to to Certificate | Electrical WiringTalking Leaves Job Corps, Tahlequah, OK, GPA:
Expected in 05/1994 to to High School Diploma | Highland High, Albuquerque, NM, GPA:
Activities and Honors
Member of Shared Governance in Pediatric Infusion Unit
Chemo spill committee
Personal and team supervision
Administrative skills : typinng 40 wpm, ten key, MicroSoft Word / Outlook
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