medical assistant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Dedicated, personable, and empathetic Certified Medical Assistant offering 15 years of experience in direct patient care in multiple settings including medical office, hospital, home and retail pharmacy. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
EKG
Manual blood pressure
Manual Heart Rate
Finger sticks
Using a scale
Obtaining height
Urinalysis
Using, cleaning, and disposing of bed pans
Reposition patients in hospital bed
Grooming and bathing assistance of bed ridden patients
Transport patients in hospital beds/wheelchairs
Knowledge of proper cleaning with germicide liquids
Perform PT/INR testing
Perform glucose testing
Properly don and doff PPE including N95 mask
Set-up/disconnect and perform nuclear stress tests
Set-up/disconnect and perform regular stress tests
Navigate Epic EMR system
Inventory and supply management
HIPAA compliance
Stocking supplies
Medical terminology knowledge
Calm and level-headed under duress
Pipetting
Patient scheduling
Doppler for patient blood pressures
Meal supervision
First aid
CPR
Communicating with patient families
Reliable transportation
PAD testing
Experience
Medical Assistant, 08/2012 to Current South Nassau Communities Hospital – Hempstead, NY,
Room patients for providers by calling the patient in, getting their height and weight, blood pressure, EKG, heart rate, and verify all current medications to ensure it is up to date for the physician.
Refill medications
Communicate with insurance companies and physicians to facilitate in medication prior authorizations for patients.
Assist cardiologists in special and complex cardiovascular procedures.
Collaborate with local pharmacies to resolve and clarify issues with patient medication.
Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
Participate in maintenance of safe conditions within facility for patients and staff, including performing daily checks and attending a monthly IP champion meeting.
Act as liaison between physician and patient, answering questions and delivering test results.
Transmit physician's orders to patients, counseling on execution and addressing follow-up questions.
Schedule appointments for patients via phone and in person.
In charge of maintaining and ordering supplies for medical office.
Help to train new staff on procedures and protocols within the medical office.
PCT, 03/2020 to 04/2020 Cleveland Clinic – Ashland, OH,
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Recorded observations and baseline measurements to maintain accurate medical records.
Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Responded promptly to patient call lights to provide physical and emotional support.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Kept instruments and equipment clean and effectively sanitized.
Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, meals and glucose readings.
Monitored and charted fluid intake and output to stay current on patient conditions.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Home Health Aide, 10/2010 to 05/2011 Tutera Senior Living – Des Moines, IA,
Supervised medication administration, personal hygiene and other activities of daily living.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Monitored client's well-being, safety and comfort under direction of physician.
Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
Monitored and reported clients' progress.
Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Helped clients stay happy and healthy by providing mental and emotional support.
Facilitated best care by developing strong and trusting rapport with patient.
Pharmacy Tehnician, 07/2005 to 06/2010 Rite Aid Pharmacy – City, STATE,
Assisted with stocking and keeping track of inventory.
Learned how to reconstitute medications and create compounds with certain medications.
Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Created new customer profiles and updated information in pharmacy computer systems.
Entered orders into system and filled medication orders.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Communicated extensively with patients to provide assistance, support and instructions.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Efficiently processed cash register transactions for new and refilled prescription orders.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Education and Training
High School Diploma: , Expected in 06/2004 to Lewis S. Mills Highschool - Burlington, CT, GPA:
Associate of Science: Medical Assisting, Expected in 06/2011 to Northwestern Connecticut Community College - Winsted, CT, GPA:
Associate of Science: Externship, Expected in 06/2011 to Northwestern Connecticut Community College - Winsted, CT GPA:
Performed externship with Dr. McKay in Torrington during my last semester prior to graduation.
Was trained in the following;
Rooming patients
Spirometry
Urinalysis
Assisted physician with ear lavage
Assisted physician with hemorrhoidectomy
Assisted physician with vaginal examination
Assisted physician with wound care and dressing changes
Filing paperwork inside of patients medical record
Filing back the medical record properly
How to operate a glucometer
Assisting wheelchair patients into and out of the medical office
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