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medical assistant resume example with 10+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated and empathetic medical office assistant offering 10 years in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Understands medical procedures
  • Documentation procedures expert
  • Patient feeding
  • Charting expertise
  • Proper sterilization techniques
  • Inventory and supply management
  • Professional bedside manner
  • Grooming and bathing assistance
  • Medical billing
  • Wound care and irrigation
  • HIPAA compliance
  • Patient toileting
  • Communicating with patient families
  • Using a scale
  • Quick problem solver
  • First aid
  • Sterile technique
  • Meal supervision
  • Restocking lab supplies
  • Vital sign monitors
  • Patient relations
  • Data entry
  • Customer service background
  • Customer service
  • Clinical experience
  • Administrative support
Experience
08/2016 to Current Medical Assistant South Shore Health | Rockland, MA,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Recorded vital signs and medical history for multiple patients each day.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Used software to process patient payments and update accounts.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Answered appointment calls.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Completed clinical documentation in accordance with agency guidelines.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
02/2011 to 08/2016 Medical Assistant South Shore Health | Quincy, MA,
  • Administered rapid tests, to help clinical staff assess conditions.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assessed, documented and monitored vital signs for more than 10 patients per day.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Answered appointment calls.
  • Sterilized medical instruments as needed.
  • Scheduled appointments for patients via phone and in person.
  • Carefully prepared, reviewed and submitted patient statements.
  • Requested scripts from doctors and verified insurance and coding.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
01/2011 to 12/2012 CNA Gundersen Health System | Onalaska Renal, WI,
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Managed supplies and restocked inventory to ensure optimal availability for patient care.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Prepared, maintained and cleaned treatment areas after daily use.
  • Provided wound care and dressing changes.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported client to doctor's appointments and to complete other related errands.
  • Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
Education and Training
Expected in 2008 to to High School Diploma | Bessemer City High School, Bessemer City, NC GPA:
Certifications
  • CNA License - 2018
  • Radiologic Technologist Certification Training Course Certification - 2018

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Resume Overview

School Attended

  • Bessemer City High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • CNA

Degrees

  • High School Diploma

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