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medical assistant resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated and committed Healthcare professional with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision.

Detail-oriented looking to bring medical background and team-building skills to deadline-driven environment. Positive and upbeat with excellent communication skills. Demonstrated excellence and received Hero Award in 2016.

Motivated and dedicated to delivering first-rate healthcare experiences to patients. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a Registered Nurse.

Work History
2008 to Current Medical Assistant Southeast Alaska Regional Health Consortium | Craig, AK,
  • I was instrumental in opening up the pilot satelite office for Ambulatory Pediatrics and Adult Specialties in East Providence. Such as Pediatric Gastroenterology, Pediatric Sleep Medicine, Pediatric Nephrology & Hypertension, Pediatric Urology, Pediatric Pulmonology, Adolescent Specialty, and Adult Hematology Oncology.
  • Conducted preliminary evaluations, including measuring weight, height, temperature, blood pressure, orthostatic vital signs, heart rate, respirations, pulse ox symmetry, EKG, urine cultures, u-preg, centrifuge conduction as well as other clinical expected duties. I documented all results with accuracy.
  • Obtained patient medical history, including medication information, symptoms and allergies. Also completed clinical procedures and gathered patient data for interpretation by physician.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Applied clear and compassionate communication techniques to reduce patient anxiety and facilitate Doctor visits.
  • Supported documentation of nurse and physician orders, serving as liaison with administrators regarding referrals and appointments.
  • Identified and reported unsafe situations to safety net, providers and management to maintain adherence to safety protocols.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery with the highest quality, efficient support to meet all needs.
  • Researched different diagnoses to become familiar with presentation and treatment protocols.
  • Sanitized, restocked and organized exam rooms, waiting area, and all medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders through peoplesoft before depleted.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Collaborated with peers and attended staff meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Furthered skills by actively taking part in employee trainings as with Net learning.
  • Trained new Medical Assistants in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
  • Assisted with patients, supported physical and emotional needs across multiple sites and locations.
  • Balanced, calibrated and recorded appropriate hemodynamic data.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Responsible for Joint Commission preparedness.
  • Comply with all Covid-19 Protocol for outpatient clinics.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
12/1996 to 2008 Certified Nursing Assistant II Avera Health | Pipestone, MN,
  • Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom. Aided patients with shaving and teeth brushing.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Checked patient vitals such as temperature, blood pressure, intake and output information, EKGs and blood sugar to stay on top of symptoms and keep RNs and Providers informed of changes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Kept accurate records of patients' care, condition and progress.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Maintained complete confidentiality with patient information to provide professional, secure medical services.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Collaborated with other healthcare professionals to plan, manage and assess patient treatments in Cardiac care unit (10 A) with bed capacity of 20 patients while delivering high-quality, efficient support to meet all needs.
  • Followed safe lifting techniques and individual patient lifting instructions.
  • Employed mobility devices and hoyer lift equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Trained new CNA's in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
02/1994 to 1996 Information Desk Clerk City Of Murfreesboro | Murfreesboro, TN,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
Expected in to to Associate of Arts | Liberal Arts And General Studies Community College of Rhode Island, Warwick, RI GPA:
Expected in 05/2005 to to Bachelor of Science | Nursing University of Rhode Island, Kingston, RI GPA:

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Resume Overview

School Attended

  • Community College of Rhode Island
  • University of Rhode Island

Job Titles Held:

  • Medical Assistant
  • Certified Nursing Assistant II
  • Information Desk Clerk

Degrees

  • Associate of Arts
  • Bachelor of Science

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