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medical assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable Medical Assistant bringing 16 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 16-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Personable Medical Assistant bringing 16 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Skills
  • Documentation Procedures Expert
  • HIPAA Compliance
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Time Management
  • Multi-line Telephone System Operation
  • Problem Anticipation and Resolution
  • Clinical and Operational Judgement
  • Clear Communication
  • Social Perceptiveness
  • Patient Relations
Experience
Medical Assistant, 10/2005 - Current
Southern Nevada Health District Las Vegas, NV,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Payroll Clerk, 02/2003 - 09/2005
Crane Worldwide Logistics Eagan, MN,
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Identified, researched and resolved issues with hours worked.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Administered payroll for large staff weekly using ADP software.
  • Changed employee tax status and withholding information as necessary.
  • Supervised proper processing of garnishments, offered child support and distributed wage assignments.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Verified available hours against listed amounts when calculating leave time.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Prepared manual checks and initiated direct deposits for select employees.
  • Supplied proper annual tax forms.
  • Constructed leave pay schedules, processed payroll garnishments and worked closely with human resources to pay out bonuses, severances, service awards and special payments.
Clerical Assistant, 01/2000 - 09/2003
Freedom Mortgage San Francisco, CA,
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Answered 80 daily phone calls to direct inquiries, answer customer questions and schedule appointments.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Assisted front office staff by taking initiative to help upper management and coordinate daily office training events.
  • Mentored and provided training to interns and developed staff support manuals.
Education and Training
High School Diploma: , Expected in 05/1980
-
Brackett High School - Brackettville, TX
GPA:
Status -
Languages
English :
Professional:
Negotiated :
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Spanish :
Professional:
Negotiated :
:

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Resume Overview

School Attended

  • Brackett High School

Job Titles Held:

  • Medical Assistant
  • Payroll Clerk
  • Clerical Assistant

Degrees

  • High School Diploma

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