Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Medical Assistant and Phlebotomy with 10 years of experience in healthcare. Skilled in Laboratory Field.

  • Self-motivated.
  • Extremely organized.
  • Bilingual (Spanish).
  • Adaptable.
  • Efficient and reliable team player.
  • Compassionate.
  • Familiar with Microsoft Office Suite.
  • Fast Learner.
  • Critical Thinking.
  • The ability to follow instructions and procedures accurately
  • Familiar with MediSoft Medical Software.
  • Insurance claim processing.
  • Detail oriented.
  • Hand–eye coordination.
  • Ability to Multitask.
  • Good written and spoken communication skills.
  • Empathy, with the ability to put nervous and distressed patients at ease.
  • Practical skills and a steady hand.
  • The ability to work calmly under pressure
Work History
06/2019 to Current
Medical Assistant State Of Montana Polson, MT,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Ambulated, turned and positioned patients.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Prepared initial patient charts for admission.
  • Collected histories, vitals and current complaints via patient interviews.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Escorted patients to examination rooms.
  • Measured patient spirometry.
  • Compiled necessary documents for surgical billing packages.
  • Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Scheduled and accompanied clients to medical appointments.
  • Report significant information and changes in patient condition to nurse supervisor.
01/2018 to 06/2019
Allergy Technician Highmark Inc. Aliquippa, PA,
  • Accurately recorded and reported test results according to established procedures.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Performed lab tests and communicated results.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
  • Documented patient information obtained from interviews.
  • Provided patient diagnoses under strict time constraints.
11/2011 to 2018
Medical Assistant-Phlebotomy Doctor's Choice City, STATE,
  • Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review.
  • Carefully reviewed test results for accuracy.
  • Maintained accurate records of patients care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulses.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Change sterile dressings.
  • Obtained information about patients' medical history, drug history, complaints, and allergies.
  • Provided pre- and post-operative care.
  • Schedule and accompany patients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Performance clerical duties, such as word processing, data entry, answering phones and filling.
  • Monitored expiration of medical supplies and medications.
  • Check-In and Check-Out.
Expected in 1999
High School Diploma:
Boris Luis Sta Coloma - Cuba,
Expected in 2003
Bachelor of Science: Nursing
Aide Santa Maria - Cuba,
Expected in 2007
Associate of Science: Registered Medical Assistant
American Registry of Medical Assistants - Westfield, MA
Expected in 2010
Associate of Science: Medical Assistant
Medvance Institute - Palm Springs Campus - Lake Worth, FL, Estados Unidos

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School Attended

  • Boris Luis Sta Coloma
  • Aide Santa Maria
  • American Registry of Medical Assistants
  • Medvance Institute - Palm Springs Campus

Job Titles Held:

  • Medical Assistant
  • Allergy Technician
  • Medical Assistant-Phlebotomy


  • High School Diploma
  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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