Medical Assistant Resume Example Company Name

MEDICAL ASSISTANT

Summary

Dedicated Medical Assistant of over 10 years of experience; skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Skills

HIPAA compliance
Calm and level-headed under duress

Sterile technique
Conflict resolution abilities

Experience

Medical AssistantApr 2016 to Feb 2020
Company Name － City, State

Assessed, documented and monitored vital signs for more than 10-15 patients per day.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted physicians by preparing patients for procedures including Mohs' Micrographic Surgeries and Excisions, Punch Biopsies and Shave Biopsies.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Communicated with patients by phone and via written correspondence.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Cleaned and disinfected chairs and equipment according to facility policy.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Sterilized medical instruments as needed.
Educated patients about medications, procedures and physician's instructions.
Cleaned, restocked and prepared exam rooms and medical equipment.
Coordinated and executed proper medical waste disposal.
Carefully prepared, reviewed and submitted patient statements.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Assisted Physician in providing care to infants, children and adolescents.
Contacted pharmacies to submit and refill patients' prescriptions.
Positioned patients for optimal comfort before procedures.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Acted as liaison between physician and patient, answering questions and delivering test results.

Medical AssistantFeb 2007 to Apr 2016
Company Name － City, State

Assessed, documented and monitored vital signs for more than 20-25 patients per day.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, glucose testing and Hemaglobin.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed routine tests such as urine dip stick, vision tests and administered when ordered rapid tests such as Influenza and Strep A tests.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Recorded vital signs and medical history for 4-8 patients each hour.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Communicated with patients by phone and via written correspondence.
Completed clinical documentation in accordance with agency guidelines.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Cleaned and disinfected chairs and equipment according to facility policy.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
Maintained and calibrated lab instruments and equipment.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Educated patients about medications, procedures and physician's instructions.
Cleaned, restocked and prepared exam rooms and medical equipment.
Coordinated and executed proper medical waste disposal.
Followed all principles of asepsis and infection control.
Disposed of contaminated supplies in adherence to OSHA regulations.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Answered appointment calls.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Assisted Physician, Physician Assistants, Nurse Practitioners in providing care to infants, children and adolescents.
Trained patients on how to properly operate medical equipment.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Collected forms, copied insurance cards and scanned into electronic medical records to coordinate patientinformation for billing and insurance processing.
Prepared prescription refill requests on behalf of physician to prevent lags.
Contributed to efficient office operations by offering to triage patients by severity of medical complaint.
Removed strip printout from equipment to obtain permanent record of internal examination.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Improved patient care and daily task efficiency resulting in smoother operations.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Completed and submitted clinical documentation in accordance with agency guidelines.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Kept facility stocked with necessary supplies, equipment and instruments.
Acted as liaison between physician and patient, answering questions and delivering test results.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Medical ReceptionistOct 2000 to Aug 2003
Company Name － City, State

Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Maximized office efficiency by answering more than 50 incoming calls per day to provide office information and transfer calls to desired personal.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Interviewed patients to collect medical information and insurance details.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Informed patients of financial responsibilities prior to rendering services.
Took messages from patients and promptly relayed to appropriate staff.
Set up appointments for physician visits and procedures using calendar software.
Processed patient payments and scanned identification and insurance cards.
Answered multi-line phone system and directed callers to requested personnel and departments.
Straightened up the waiting room so that it remained neat and organized.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Observed strict HIPAA guidelines at all times according to company policy.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.

Education and Training

Medical Assistant Certificate, Medical AssistingJan 2007Ross Education Center － City

Resume Overview

School Attended

Ross Education Center

Job Titles Held:

Medical Assistant
Medical Receptionist

Degrees

Medical Assistant Certificate , Medical Assisting Jan 2007

Medical Assistant Resume Example

Resume Score: 80%

DISCLAIMER

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