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Medical Assistant Resume Example

Resume Score: 80%

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MEDICAL ASSISTANT
Summary

Dedicated Medical Assistant of over 10 years of experience; skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Skills
  • HIPAA compliance
  • Calm and level-headed under duress
  • Sterile technique
  • Conflict resolution abilities
Experience
Medical AssistantApr 2016 to Feb 2020
Company Name - City, State
  • Assessed, documented and monitored vital signs for more than 10-15 patients per day.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted physicians by preparing patients for procedures including Mohs' Micrographic Surgeries and Excisions, Punch Biopsies and Shave Biopsies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Communicated with patients by phone and via written correspondence.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Sterilized medical instruments as needed.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Coordinated and executed proper medical waste disposal.
  • Carefully prepared, reviewed and submitted patient statements.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Assisted Physician in providing care to infants, children and adolescents.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Positioned patients for optimal comfort before procedures.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
Medical AssistantFeb 2007 to Apr 2016
Company Name - City, State
  • Assessed, documented and monitored vital signs for more than 20-25 patients per day.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, glucose testing and Hemaglobin.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed routine tests such as urine dip stick, vision tests and administered when ordered rapid tests such as Influenza and Strep A tests.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Recorded vital signs and medical history for 4-8 patients each hour.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Communicated with patients by phone and via written correspondence.
  • Completed clinical documentation in accordance with agency guidelines.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Maintained and calibrated lab instruments and equipment.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Coordinated and executed proper medical waste disposal.
  • Followed all principles of asepsis and infection control.
  • Disposed of contaminated supplies in adherence to OSHA regulations.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Answered appointment calls.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Assisted Physician, Physician Assistants, Nurse Practitioners in providing care to infants, children and adolescents.
  • Trained patients on how to properly operate medical equipment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and scanned into electronic medical records to coordinate patientinformation for billing and insurance processing.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contributed to efficient office operations by offering to triage patients by severity of medical complaint.
  • Removed strip printout from equipment to obtain permanent record of internal examination.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Medical ReceptionistOct 2000 to Aug 2003
Company Name - City, State
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Maximized office efficiency by answering more than 50 incoming calls per day to provide office information and transfer calls to desired personal.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Interviewed patients to collect medical information and insurance details.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Informed patients of financial responsibilities prior to rendering services.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Set up appointments for physician visits and procedures using calendar software.
  • Processed patient payments and scanned identification and insurance cards.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Straightened up the waiting room so that it remained neat and organized.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Education and Training
Medical Assistant Certificate, Medical AssistingJan 2007Ross Education Center - City
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Resume Overview

School Attended

  • Ross Education Center

Job Titles Held:

  • Medical Assistant
  • Medical Receptionist

Degrees

  • Medical Assistant Certificate , Medical Assisting Jan 2007

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