Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests, Performed routine tests such as urine dip stick, vision and hearing tests, Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses, Conducted patient interviews to gather health history, vital signs and information about current medical issues, Administered rapid tests such as throat culture and flu tests to help clinical staff assess conditions, Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment, Led patients to exam rooms, Performed a wide range of clerical tasks, including imaging, Performed validated and reported laboratory tests for prognosis, diagnosis, treatment and research, Transmitted physician's orders to patients, Contacted pharmacies to submit and refill patients' prescriptions, Used effective questioning techniques to clarify why debtors were delinquent, Reasoned with customers and attempted to negotiate full balance payments, Routinely contacted account holders with balances over 60 days past due to resolve delinquencies, Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems. Trained new employees, collected over 10k in 1 month.
Perform phlebotomy using proper techniques and universal precautions, assists with morning monitoring as needed, set up rooms for procedures; assist physicians or ultrasound technicians as needed. Take vital signs; assists with IUIs, endometrial biopsies, ultrasounds or other procedures as needed, clean and stock all procedure rooms and blood draw stations, cleans and sterilize equipment as OSHA guidelines as needed, ensure all labs are sent to proper labs, maintain medical records, Documents patient care services utilizing daily logs, patient records using ARTWORKS, CITRIX (electronic medical records) utilizing the computer to print out labels. Assists nurses with daily results as needed. Participate in direct patient care as a member of the clinical team. Assists the physician by performing phlebotomies and during examinations and procedures. Assist in the Frozen Embryo Transfer procedure room, getting patients prepped inthe sterile rooms, as well as the HSG procedures .assist in karma procedures
Assisted RN team in ensuring optimal patient care and smooth daily functioning of office. Other responsibilities included: Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients. Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies). Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment., Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.
Served as a key member of healthcare team for a busy medical practice. Assist two MDs as well as RN team in ensuring optimal patient care and smooth daily functioning of office. Responsibilities included: Supervise medical assistants,
secretaries and front desk personnel, Manage insurance claims submissions in a timely manner, Train and rotate office staff to ensure cross coverage, Oversee daily deposits and financial statements Provide patients with billing information in case of invalid insurance Handle medical office accounts by performing light bookkeeping tasks ,Reconcile daily charges and handle any discrepancies immediately ,Handle conflicts and patients' concerns in a diplomatic manner, Produce financial reports and budgets, Handle medical data entry and processing request, triage patients and take vitals, triage phone calls, phlebotomy.
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