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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Summary

Dedicated and empathetic medical assistant offering 3-4 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Vital Signs Measurement
  • Patient Care
  • Electrocardiography (EKG)
  • Patient Skin and Nail Care
  • Electrocardiogram (EKG/ECG)
Experience
March 2020 to Current
Company NameCity, StateMedical Assistant
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Used eclinical software to process patient payments and update accounts.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
August 2018 to July 2019
Company NameCity, StateMedical Receptionist
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Informed patients of financial responsibilities prior to rendering services.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Updated group medical records and technical library to support smooth office operations.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Straightened up waiting room to maintain neat and organized space.
  • Took messages from patients and promptly relayed to appropriate staff.
November 2017 to July 2018
Company NameCity, StateAdministrative Assistant
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Managed building access by supplying key cards to employees and visitors.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Conducted and initialized background checks for potential employees.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
October 2015 to November 2016
Company NameCity, StateManager
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Met with each associate to establish realistic monthly sales goals.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Created weekly schedules for employee to keep every shift well-staffed during holidays and busy periods.
  • Handled over the amount in funds each day & counted the bank to make sure everything was accurate
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Education and Training
May 2016
Florida Virtual School Flex 9-12
City, State
High School Diploma
November 2020
Florida Career College - Miami
City, StateHealthcare
Medical Assisant
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Resume Overview

School Attended

  • Florida Virtual School Flex 9-12
  • Florida Career College - Miami

Job Titles Held:

  • Medical Assistant
  • Medical Receptionist
  • Administrative Assistant
  • Manager

Degrees

  • High School Diploma
    Healthcare Medical Assisant

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