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medical assistant resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Knowledgeable Certified Medical Assistant with exceptional background over 4+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Resourceful Medical Assistant with proven expertise in organizing medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 4-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations. Dependable medical team member with 5 and more years of experience in Administration office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Organized Medical Assistant with 5-year background supporting medical practices through exemplary skills. Effective staff coordination and patient-flow management. Talented in technical troubleshooting and equipment maintenance. Empathetic, effective and motivated Medical Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Hardworking and reliable with strong ability in Administration and [Medical Assistant. Offering experience, knowledge and delivery. Highly organized, proactive and punctual with team-oriented mentality. Flexible hard worker ready to learn and contribute to team success. Medical Assistant with demonstrated command of Medical Office, and Administration. Multilingual and fluent in Spanish and English, offering solid comprehension of cultural diversity. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Wound care and irrigation
  • Inventory and supply management
  • Proper sterilization techniques
  • Understands medical procedures
  • Grooming and bathing assistance
  • Documentation procedures expert
  • Advanced anatomy knowledge
  • Venipuncture and phlebotomy
  • Patient skin and nail care
  • Charting expertise
  • Medical billing
  • Professional bedside manner
  • HIPAA compliance
  • Patient feeding
  • Patient toileting
  • Sterile technique
  • Conflict resolution abilities
  • Reliable transportation
  • Knowledge of hemodynamic pressure
  • Valid Florida driver's license
  • Respiratory equipment utilization
  • Preparing specimens and samples
  • Stocking supplies
  • Lab equipment setup
  • Cardiac anatomy and physiology awareness
  • General housekeeping ability
  • Outpatient dialysis services
  • Understands mobility assistance needs
  • Medical terminology knowledge
  • Customer Service
  • Patient-handling equipment
  • Medical terminology
  • Clinical applications
  • Bilingual in Spanish and English
  • Data entry
  • Vital sign monitors
  • Analytical decision-making skills
  • Medical terminology
  • EKG set up and monitoring
  • Patient scheduling
  • Phlebotomy
  • IDX appointment scheduling
  • Diagnostic procedures
  • First aid
  • Comprehends interaction with human tissues
  • Communicating with patient families
  • Pulse volume recorder
  • Human anatomy and physiology
  • Specimens collection and processing
  • Media preparation
  • Certified in Basic Life Support (BLS)
Experience
01/2018 to Current
Medical Assistant Towson University Baltimore, MD,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Helped residents achieve program goals and increase independence.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
02/2017 to 12/2017
Dental Receptionist Great Expressions Dental Centers Okemos, MI,
  • Answered and managed incoming calls and emails.
  • Collected payments from patients and arranged payment schedules.
  • Verified, updated and entered patient information into system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Scheduled and attended staff meetings and committees to record minutes for future reference.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Prepared new patient files and updated existing records with new personal, insurance and medical information.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Educated patients about post-operative and at-home care for optimal outcomes.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Helped patients complete paperwork and explained processes and procedures.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Transcribed over [Number] daily meetings and appointments using [Software] and organized documents for streamlined office functionality.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
04/2015 to 08/2016
Medical Office Assistant Erickson Living Baltimore, MD,
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Maintained confidentiality of records relating to clients' treatment
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Called in prescription refills for patients.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Performed medical transcription duties.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Updated patient financial information to promote accurate record keeping.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Helped patients complete paperwork and explained processes and procedures.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
  • Communicated with patients to gather intake data and verify chart information.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Assisted with hospital admissions and paperwork.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Secured, organized and updated [Type] financial documentation.
  • Digitized over [Number] medical records and organized files in [Software].
Education and Training
Expected in 06/2008 to to
High School Diploma:
IES Blas Cabrera Felipe - Canary Island, Spain,
GPA:
Expected in 09/2008 to to
Bachelor of Science: Health Administration
ESSACAN - Canary Island, Spain,
GPA:
Expected in 10/2016 to to
Medical Assistant: Medical Assisting
Fortis College Cutler Bay - Cutler Bay, FL,
GPA:
Languages
English:
Professional
Negotiated:
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • IES Blas Cabrera Felipe
  • ESSACAN
  • Fortis College Cutler Bay

Job Titles Held:

  • Medical Assistant
  • Dental Receptionist
  • Medical Office Assistant

Degrees

  • High School Diploma
  • Bachelor of Science
  • Medical Assistant

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