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medical assistant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable Medical Assistant bringing 20 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Skills
  • Catheter change and preparation
  • Advanced anatomy knowledge
  • Wound care and irrigation
  • Grooming and bathing assistance
  • HIPAA compliance
  • Proper sterilization techniques
  • Venipuncture and phlebotomy
  • Understands medical procedures
  • Charting expertise
  • Crutch fitting
  • Stocking supplies
  • Using a scale
  • EKG set up and monitoring
  • Quick problem solver
  • First aid
  • Patient scheduling
  • Medical terminology
  • Vital sign monitors
  • Communicating with patient families
  • Foley catheters
  • Phlebotomy
  • Medical terminology knowledge
  • Electrocardiography (EKG)
Experience
08/2017 to Current
Medical Assistant Hennepin County Minneapolis, MN,
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
02/2017 to 04/2021
Medical Assistant Hennepin County Minneapolis, MN,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Labeled and completed lab requisitions using ICD and CPT coding.
02/2013 to 01/2017
Medical Office Manager Avery Partners Norcross, GA,
  • Maintained and managed filing, chart keeping and organizational systems for practice.
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
  • Supervised cleaning staff and coordinated equipment maintenance activities.
  • Organized and maintained documents, files and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Communicated company philosophies and policies, demonstrated work routines and documented performance.
11/2000 to 05/2012
Medical Assistant Hennepin County Minneapolis, MN,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education and Training
Expected in 05/2021 to to
Certification: First Aid
American Academy of CPR & First Aid, Inc - ,
GPA:
Expected in 08/2015 to to
Diploma/Certificate: Medical Administrative Assistant
Texas School of Business - Houston, TX
GPA:
Expected in 07/1990 to to
Certification: Certified Nurse Assistant
Hertiage Manor - The Woodlands, TX,
GPA:
Expected in 05/1990 to to
High School Diploma:
Montgomery High School - Montgomery, TX
GPA:

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Resume Overview

School Attended

  • American Academy of CPR & First Aid, Inc
  • Texas School of Business
  • Hertiage Manor
  • Montgomery High School

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Office Manager
  • Medical Assistant

Degrees

  • Certification
  • Diploma/Certificate
  • Certification
  • High School Diploma

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