medical assistant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated medical team member with 13 years of experience in medical office settings. Strong at supporting office operations and physicians by coordinating patient information, running clinics, and promoting patient advocacy. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Skills
Documentation procedures expert
Understands medical procedures
Charting expertise
HIPAA compliance
Advanced anatomy knowledge
Restocking lab supplies
Clinical applications
Quick problem solver
Certified in Basic Life Support (BLS)
Medical terminology
Conflict resolution abilities
Stocking supplies
Calm and level-headed under duress
Diagnostic procedures
Data entry
IDX appointment scheduling
Communicating with patient families
Patient scheduling
Medical terminology knowledge
Human anatomy and physiology
First aid
Analytical decision-making skills
Experience
Medical Assistant, 09/2017 to Current Treasure Coast Community Health, Inc. – Sebastian, FL,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Requested scripts from doctors and verified insurance and coding.
Improved patient care and daily task efficiency resulting in smoother operations.
Answered appointment calls.
Maintained clean and organized work area with adequate supplies and reagents.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Reviewed treatment sheets for completeness and accuracy.
Escorted patients to examination rooms and documented medical histories.
Assisted with technical treatments and entered information in patient records and charts.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Kept facility stocked with necessary supplies, equipment and instruments.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Monitored patient stability by checking vital signs and weight.
Prepared prescription refill requests on behalf of physician to prevent lags.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Communicated with patients by phone and via written correspondence.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Completed clinical documentation in accordance with agency guidelines.
Carefully prepared, reviewed and submitted patient statements.
Organized charts, documents and supplies to maintain team efficiency.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Followed all principles of asepsis and infection control.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Scheduled appointments for patients via phone and in person.
Acted as liaison between physician and patient, answering questions and delivering test results.
Positioned patients for optimal comfort before procedures.
Recorded patient histories and filed supporting clinical data and diagnosis.
Prepared patients for examinations, taking vital signs and updating medical histories.
Educated patients about medications, procedures and physician's instructions.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Outreach Coordinator, 02/2015 to 09/2017 Res-Care, Inc. – Greenbelt, MD,
Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
Implemented community outreach and engagement plans to reach vulnerable communities.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Maintained outreach contacts in organization's database to track progress toward base building goals.
Tracked data using spreadsheets to record pledges, phone calls and canvassing.
Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Coordinated specific psychosocial resources to meet members' identified needs.
Promoted integration of services for clients, including behavioral health care and long term services to enhance continuity of care.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Built and maintained professional relationships with [Industry] professionals, community organizations and marketing partners.
Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
Medical Assistant, 02/2011 to 02/2015 Treasure Coast Community Health, Inc. – Vero Beach, FL,
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Requested scripts from doctors and verified insurance and coding.
Produced ER, OR and portable x-rays.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Sterilized medical instruments as needed.
Improved patient care and daily task efficiency resulting in smoother operations.
Answered appointment calls.
Maintained clean and organized work area with adequate supplies and reagents.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Coordinated and executed proper medical waste disposal.
Reviewed treatment sheets for completeness and accuracy.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Escorted patients to examination rooms and documented medical histories.
Assisted with technical treatments and entered information in patient records and charts.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Kept facility stocked with necessary supplies, equipment and instruments.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Monitored patient stability by checking vital signs and weight.
Prepared prescription refill requests on behalf of physician to prevent lags.35
Assessed, documented and monitored vital signs for more than 35 patients per day.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Communicated with patients by phone and via written correspondence.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Used EPIC software to process patient payments and update accounts.
Batch-scanned and indexed patient charts.
Completed clinical documentation in accordance with agency guidelines.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Carefully prepared, reviewed and submitted patient statements.
Organized charts, documents and supplies to maintain team efficiency.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Followed all principles of asepsis and infection control.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Completed and submitted clinical documentation in accordance with agency guidelines.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Collected forms, copied insurance cards and HIPAA to coordinate patient information for billing and insurance processing.
Scheduled appointments for patients via phone and in person.
Acted as liaison between physician and patient, answering questions and delivering test results.
Positioned patients for optimal comfort before procedures.
Communicated with medical transcriptionist regarding patient medical records.
Recorded patient histories and filed supporting clinical data and diagnosis.
Prepared patients for examinations, taking vital signs and updating medical histories.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Educated patients about medications, procedures and physician's instructions.
Trained patients on how to properly operate medical equipment.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Worked in collaboration with radiologists, sonographers and other healthcare team members.
Contacted pharmacies to submit and refill patients' prescriptions.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Completed clinical procedures and gathered patient data for interpretation by physician.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, [Action], flossing methods, brushing techniques and [Action].
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and [Action].
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Passed instruments to dentist, gently sprayed water, suctioned fluids, and mixed materials to support dentists during procedures.
Entered patient data into dental records system using EHR and observed all confidentiality rules to maintain patient privacy.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Educated patients on treatment procedures and post-procedure home care.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Protected patients by sterilizing instruments and equipment between every consultation.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Gathered medical information, dental health history and vitals from patients.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Maintained dental lab equipment by sanitizing surfaces and organizing tools and instruments.
Instructed patients on postoperative care to protect dental work and promote healing.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
Scheduled cleanings and dental appointments for patients using [Software].
Prepared patients for dental procedures and treatment by greeting warmly, explaining procedure details, [Action] and [Action].
Selected and prepared tools used for procedures by sanitizing and arranging.
Maintained master calendar and scheduled new appointments based on provider availability.
Laid out dental instruments and equipment before procedures.
Supported dentist chairside with procedures.
Education and Training
Certificate: Dental Assisting, Expected in to United States Army Dental Assistant Program - Baumholder Germany, GPA:
Associate of Science: Health Information Technology, Expected in to UC Clermont College - Batavia, OH, GPA:
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