medical assistant resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent customer service for over 5 years.

  • Treatment Room Preparation
  • Examination Preparation
  • Coordinating Drug Refills
  • Completing Insurance Forms
  • Updating Medical Records
  • Cleaning and Organizing
  • Multi-Line Telephone System Operation
  • Performing EKGs
  • Administering Vaccines
  • Vision and Hearing Tests
  • Taking Vital Signs
  • Weights and Measurements
  • Operating EKG Equipment
  • Diagnostic Testing
  • Medical Coding
  • Rapid Strep Testing
  • Healthcare Education
  • Home Cleaning and Sanitizing
  • Medical Terminology
  • Patient Care Recordkeeping
  • Elder Care
  • Mobility Support
  • Credits and Refunds
  • Accounting Softwares
  • Stocking and Replenishing
  • Cash Drawer Management
  • Billing and Payment Processing
  • POS Systems
  • Customer Assistance
Work History
08/2021 to 01/2022
Medical Assistant Montana State University, Inc Bozeman, MT,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Ordered and prepared reagents and supplies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Ambulated, turned and positioned patients.
  • Compiled necessary documents for surgical billing packages.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
02/2021 to 08/2021
Home Care Provider One Heart Home Care LLC City, STATE,
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Administered medication as directed by physician.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted patients with self-administered medications.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Documented vitals, behaviors and medications in client medical records.
01/2016 to 01/2019
Cashier/Carhop Server Los Chiquilines Drive Thru City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 50 patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in system.
Expected in 03/2021 to to
Medical Assistant Diploma: Medical Assisting
South Texas Vocational Technical Institute - McAllen - Mcallen, TX
Expected in 12/2017 to to
High School Diploma:
College Career Technology Academy - Pharr, TX,
Native or Bilingual
Native or Bilingual
  • Standards for Infection Control: An update for Healthcare Workers (Oct. 2020)
  • Bloodborne Pathogens (Sept. 2020)
  • Quality Prep of Surgical Instruments (Sept. 2020)
  • Identifying and Treating Children With Asthma (June 2020)
  • CPR certified (May 2020)
  • OSHA guidelines (May 2020)

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Resume Overview

School Attended

  • South Texas Vocational Technical Institute - McAllen
  • College Career Technology Academy

Job Titles Held:

  • Medical Assistant
  • Home Care Provider
  • Cashier/Carhop Server


  • Medical Assistant Diploma
  • High School Diploma

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