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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Organized, goal-oriented Medical Assistant, seeking a position in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care. Skilled in Phlebotomy, IV Cannulation, Ekg's and Urgent Care Clinical Experience, I am a Reliable Team Player that will make a positive impact in any clinical setting.
Skills
  • Inventory and supply management
  • HIPAA compliance
  • Wound care and irrigation
  • Medical billing
  • Team management and supervision
  • STD counseling
  • Electrocardiography (EKG)
  • Phlebotomy
  • Customer Service
  • Analytical decision-making skills
  • Patient scheduling
  • Crutch fitting/Ortho-casting/applying splints
  • Medical terminology
  • Inventory management/ordering medical supplies
  • First Aid/CPR
  • Medication and IV administration
  • Insurance plan verification
  • Proper sterilization techniques
  • ICD-10 coding
  • Lab equipment calibration
  • Obtaining Vital signs
  • Sterilizing Instruments
  • Patient Care and Education
  • Workflow and Patient Management
  • Policy and procedure compliance
  • Electronic Health Records Management
  • Charting Medication Administration
  • Administering Medications/ Injections
  • Ancillary testing
  • Specimen Collection and Preparation
  • Suture/Staple Removal
  • Communicating with Pharmacy to Order Prescriptions as prescribed by Provider
Experience
04/2020 to Current Medical Assistant Vernon Memorial Healthcare | Soldiers Grove, WI,
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
01/2018 to 03/2020 Medical Assistant Vernon Memorial Healthcare | Viroqua, WI,
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Communicated with patients by phone and via written correspondence.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
01/2017 to 01/2018 Medical Assistant/Front Desk Operations Manager Virginia Commonwealth University Health System | Henrico, VA,
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Requested scripts from doctors and verified insurance and coding.
  • Supervised both clinical and administrative duties in medical office setting, including Collecting Copays, Verifying and Documenting insurance information correctly and Performing venipunctures, administering injections and placing IVs.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Performed ancillary tests such as urine dip stick, Strep, Flu, Pregnancy, Mono, vision and hearing tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, IV Cannulation, glucose testing and pulmonary function tests.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
06/2015 to 12/2016 Medical Assistant Healthcare For Children LLC | City, STATE,
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Communicated with patients by phone and via written correspondence.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Performed Ancillary tests such as urine dip stick, vision and hearing tests.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assisted Physician in providing customized healthcare options to infants, children and adolescents.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education and Training
Expected in 05/2013 High School Diploma | Howard High School of Technology, Wilmington, DE GPA:

Also Received Dental Assisting Certificate

Expected in 02/2015 Medical Assistant Certificate | Medical Assisting Dawn Career Institute, Wilmington, DE GPA:

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School Attended

  • Howard High School of Technology
  • Dawn Career Institute

Job Titles Held:

  • Medical Assistant
  • Medical Assistant
  • Medical Assistant/Front Desk Operations Manager
  • Medical Assistant

Degrees

  • High School Diploma
  • Medical Assistant Certificate

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