Medical Assistant Resume Example Company Name

MEDICAL ASSISTANT

Summary

Highly proficient, dedicated, and responsible Bilingual Medical Assistant seeking a position that will challenge me to be a highly productive team member in the Medical Field that will allow me to utilize my knowledge clinical and organizational skills to contribute my leadership skills, and communication skills to a reliable company that will allow me to expand on my medical skills.

Skills

• Patient care

• Vital sings measurement

• Scheduling

• Appointment setting

• Injections

• Patient Preparation

• Phlebotomist, ASCP PBT

• CPT and ICD-10

• CPR Certification

• Electrocardiogram (EKG)

• Electronic medical records

• Medical terminology

• Lab additives and phlebotomy procedures

• Bilingual (English/Spanish)

Wound care and irrigation
HIPAA compliance
Understands medical procedures
Using a scale
Lab equipment setup
Sterile technique
Crutch fitting
Conflict resolution abilities
First aid

Experience

Medical Assistant02/2021 to 03/2021Company NameCity, State

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Contacted pharmacies to submit and refill patients' prescriptions.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Sales Associate and Cashier 07/2019 to 11/2019Company NameCity, State

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases and supported transactions to streamline sales process.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Increased sales by suggesting specific complementary items to customers.

Cashier08/2014 to 06/2017Company NameCity, State

Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Increased sales by suggesting specific complementary items to customers.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.

Education and Training

High School Diploma05/2017B.F. Terry High School City, State

Medical Assistant 10/2020Alterius Career CollegeCity, State

Training at Mora Cares Needville, TX

Medical Assistant Externship Sept. 2020 to Oct. 2020

• Vital signs, patient triage, medical records documentation, demographic collection, injections, phlebotomy, CLIA waived testing, CPR/First Aid/AED, OSHA regulations, universal precautions, medical records management, electronic medical records, specimen collection, clinical hygiene, medical front office, answer phones, schedule patient appointments

Resume Overview

School Attended

B.F. Terry High School
Alterius Career College

Job Titles Held:

Medical Assistant
Sales Associate and Cashier
Cashier

Degrees

High School Diploma 05/2017
Medical Assistant 10/2020

Medical Assistant Resume Example

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